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Pinpoint Test BR: U0184:00: U0184:00

  1. BR1 VERIFY THE CUSTOMER CONCERN 
    • Ignition ON.
    • Verify there is an observable symptom present.

    Is an observable symptom present? 

    1. Yes  : GO to BR2 
    2. No  : The system is operating normally at this time. The DTC  may have been set due to high network traffic or an intermittent fault condition.
  2. BR2 CHECK THE COMMUNICATION NETWORK 
    • Using a diagnostic scan tool, perform the network test.

    Does the ACM pass the network test? 

    1. Yes  : GO to BR3 
    2. No  : REFER to: COMMUNICATIONS NETWORK .
  3. BR3 PERFORM THE ACM (AUDIO FRONT CONTROL MODULE) SELF-TEST 
    • Using a diagnostic scan tool, perform the ACM self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    1. Yes  : REFER to: COMMUNICATIONS NETWORK .
    2. No  : GO to BR4 
  4. BR4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS) 
    • Using a diagnostic scan tool, check the GWM  Continuous Memory Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    1. Yes  : REFER to: COMMUNICATIONS NETWORK .
    2. No  : GO to BR5 
  5. BR5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST 
    • Using a diagnostic scan tool, perform the IPC  self-test.

    Is DTC U3006:16 or DTC U3006:17 recorded? 

    1. Yes  : REFER to DTC Chart: IPC .
    2. No  : GO to BR6 
  6. BR6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS) 
    NOTE: If new modules were installed prior to the DTC  being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.
    • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
    • Wait 10 seconds.
    • Repeat the IPC  self-test.

    Is DTC U0184:00 still present? 

    1. Yes  : GO to BR7 
    2. No  : The system is operating correctly at this time. The DTC  may have been set due to high network traffic or an intermittent fault condition.
  7. BR7 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION 
    • Ignition OFF.
    • Disconnect and inspect all ACM connectors.
    • Repair:
      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary
    • Reconnect all the ACM connectors. Make sure they seat and latch correctly.
    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    1. Yes  : CHECK OASIS  for any applicable Technical Service Bulletins (TSBs). If a TSB  exists for this concern, DISCONTINUE this test and FOLLOW TSB  instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ACM. Refer to the appropriate Information and Entertainment System - General Information for the procedure. CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC  self-test. If DTC  U0184:00 is still present, GO to BR8 
    2. No  : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  8. BR8 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION 
    • Ignition OFF.
    • Disconnect and inspect IPC  connector.
    • Repair:
      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary
    • Reconnect the IPC  connector. Make sure it seats and latches correctly.
    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    1. Yes  : CHECK OASIS  for any applicable Technical Service Bulletins (TSBs). If a TSB  exists for this concern, DISCONTINUE this test and FOLLOW TSB  instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC  . REFER to: INSTRUMENT PANEL CLUSTER (IPC)  .
    2. No  : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
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