Symptom Chart

NOTE: Refer to Description and Operation, Intelligent Access with Push Button Start in ANTI-THEFT - PASSIVE ANTI-THEFT SYSTEM (PATS) to review the procedures for achieving the various ignition states on vehicles with this feature.

SYMPTOM CHART

Condition	Possible Sources	Action
All power windows are inoperative	Wiring, terminals or connectors Window control switch	GO to Pinpoint Test A .
The RH front, LH rear and RH rear power windows are inoperative	Wiring, terminals or connectors Window control switch	GO to Pinpoint Test B .
The LH front and RH front power windows are inoperative	Wiring, terminals or connectors Window control switch	GO to Pinpoint Test C .
The LH rear and RH rear power windows are inoperative	Wiring, terminals or connectors Window control switch	GO to Pinpoint Test D .
A single power window is inoperative - LH front window	Fuse(s) Wiring, terminals or connectors Window control switch Window regulator motor	GO to Pinpoint Test E .
A single power window is inoperative - RH front window	Wiring, terminals or connectors Window control switch Window regulator motor	GO to Pinpoint Test F .
A single power window is inoperative - LH rear window	Wiring, terminals or connectors Window control switch Window regulator motor	GO to Pinpoint Test G .
A single power window is inoperative - RH rear window	Wiring, terminals or connectors Window control switch Window regulator motor	GO to Pinpoint Test H .
The one-touch up/down feature is inoperative	LH front window motor not initialized Wiring, terminals or connectors Window control switch Window regulator motor	GO to Pinpoint Test I .
The defrost system is inoperative	Fuse Wiring, terminals or connectors Rear window defrost grid HVAC module Body Control Module (BCM)	GO to Pinpoint Test J .
The defrost system will not shut off automatically	Wiring, terminals or connectors BCM	GO to Pinpoint Test K .
The defrost system LED does not illuminate when the defrost system is active	Wiring, terminals or connectors HVAC module BCM	NOTE: The rear defrost self actuates when the ambient air temperature is less than 5° C (41° F) and engine coolant temperature is less than 60° C (140° F). The rear window defroster LED indicator does not illuminate when the rear defroster self actuates. GO to Pinpoint Test L .