Pinpoint Test G: A Single Power Window Is Inoperative - RH Front, LH Or RH Rear, Edge

WARNING: This page is about a different car, the 2014 Lincoln MKX and 2014 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: Use the correct probe adapter(s) from the Flex Probe Kit when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

G1 CHECK THE VOLTAGE TO THE RH FRONT, LH REAR OR RH REAR WINDOW CONTROL SWITCH
- Disconnect: Inoperative Rear Window Control Switch C604 (RH front), C701 (LH rear) or C801 (RH rear).
- Ignition ON.
- NOTE: Set the LH front window lockout switch to the UNLOCK position.
  
  Measure the voltage between the inoperative window control switch connector and ground:
  - for the RH front window control switch, measure the voltage between RH front window control switch C604-3 , circuit CBP01 (BU), harness side and ground.
  - for the RH rear window control switch, measure the voltage between RH rear window control switch C801-3 , circuit CPW14 (VT/WH), harness side and ground.
  - for the LH rear window control switch, measure the voltage between C701-3 , circuit CPW14 (VT/WH), harness side and ground.
    
    Fig 1: Measuring Voltage Between Inoperative Rear Window Connector And Ground
    Courtesy of FORD MOTOR CO.

Is the voltage greater than 10 volts?

Yes : GO to G3.
No : For an inoperative RH front window, REPAIR circuit CBP01 (BU) for an open. TEST the system for normal operation.
For an inoperative LH or RH rear window, GO to G2 .
G2 CHECK FOR AN OPEN BETWEEN LH FRONT WINDOW CONTROL SWITCH AND INOPERATIVE REAR WINDOW CONTROL SWITCH
- Disconnect: LH Front Window Control Switch C504B.
- Ignition OFF.
- Measure the resistance between the inoperative rear window connector and the LH front window control switch connector:
  - for the RH rear window control switch, measure the resistance between LH front window control switch C504B-2 , circuit CPW14 (VT/WH), harness side and RH rear window control switch C801-3 , circuit CPW14 (VT/WH), harness side.
  - for the LH rear window control switch, measure the resistance between LH front window control switch C504B-2 , circuit CPW14 (VT/WH), harness side and LH rear window control switch C701-3 , circuit CPW14 (VT/WH), harness side.
    
    Fig 2: Measuring Resistance Between Inoperative Rear Window Connector And LH Front Window Control Switch Connector
    Courtesy of FORD MOTOR CO.

Is the resistance less than 5 ohms?

Yes : INSTALL a new LH front window control switch. REFER to WINDOW CONTROL SWITCH .
TEST the system for normal operation.
No : REPAIR the circuit. TEST the system for normal operation.
G3 CHECK THE GROUND CIRCUITS TO THE INOPERATIVE WINDOW CONTROL SWITCH
- Ignition OFF.
- Measure the resistance between the inoperative window control switch and ground:
  - for the RH front window control switch, measure the resistance between RH front window control switch C604-1 , circuit CPW12 (GN/OG), harness side and ground; and between RH front window control switch C604-6 , circuit CPW13 (BN/YE), harness side and ground.
  - for the RH rear window control switch, measure the resistance between RH rear window control switch C801-1 , circuit CPW17 (BN/GN), harness side and ground; and between RH rear window control switch C801-6 , circuit CPW18 (GY/VT), harness side and ground.
  - for the LH rear window control switch, measure the resistance between LH rear window control switch C701-1 , circuit CPW15 (YE), harness side and ground; and between LH rear window control switch C701-6 , circuit CPW16 (BU/OG), harness side and ground.
    
    Fig 3: Measuring Resistance Between Inoperative Window Control Switch And Ground
    Courtesy of FORD MOTOR CO.

Is the resistance less than 5 ohms?

Yes : GO to G5.
No : GO to G4 .
G4 CHECK THE CIRCUITS TO THE INOPERATIVE WINDOW CONTROL SWITCH FOR AN OPEN
- Ignition OFF.
- Disconnect: LH Front Window Control Switch C504A and C504B.
- For an inoperative RH front power window, measure the resistance between LH front window control switch C504A-4 , circuit CPW12 (GN/OG), harness side and RH front window control switch C604-1 , circuit CPW12 (GN/OG), harness side; and between LH front window control switch C504A-8 , circuit CPW13 (BN/YE), harness side and RH front window control switch C604-6 , circuit CPW13 (BN/YE), harness side.
  
  Fig 4: Measuring Resistance Between LH Front Window Control Switch C504A-4, Circuit CPW12 (GN/OG) And RH Front Window Control Switch C604-1, Circuit CPW12 (GN/OG)
  Courtesy of FORD MOTOR CO.
- For an inoperative LH rear window, measure the resistance between LH front window control switch C504B-1 , circuit CPW15 (YE), harness side and LH rear window control switch C701-1 , circuit CPW15 (YE), harness side; and between LH front window control switch C504B-5 , circuit CPW16 (BU/OG), harness side and LH rear window control switch C701-6 , circuit CPW16 (BU/OG), harness side.
  
  Fig 5: Measuring Resistance Between LH Front Window Control Switch C504B-1, Circuit CPW15 (YE) And LH Rear Window Control Switch C701-1, Circuit CPW15 (YE)
  Courtesy of FORD MOTOR CO.
- For an inoperative RH rear window, measure the resistance between LH front window control switch C504B-4 , circuit CPW17 (BN/GN), harness side and RH window control switch C801-1 , circuit CPW17 (BN/GN), harness side; and between LH front window control switch C504B-8 , circuit CPW18 (GY/VT), harness side and RH rear window control switch C801-6 , circuit CPW18 (GY/VT), harness side.
  
  Fig 6: Measuring Resistance Between LH Front Window Control Switch C504B-4, Circuit CPW17 (BN/GN) And RH Window Control Switch C801-1, Circuit CPW17 (BN/GN)
  Courtesy of FORD MOTOR CO.

Is the resistance less than 5 ohms?

Yes : INSTALL a new LH front window control switch. REFER to WINDOW CONTROL SWITCH .
TEST the system for normal operation.
No : REPAIR the circuit(s) for an open. TEST the system for normal operation.
G5 CHECK THE INOPERATIVE WINDOW CONTROL SWITCH
- Ignition ON.
- For an inoperative RH front window, connect a fused jumper wire between RH front window control switch C604-2 , circuit CPW19 (VT), harness side and RH front window control switch C604-3 , circuit CPW14 (VT/WH), harness side; and between RH front window control switch C604-5 , circuit CPW20 (WH/OG), harness side and RH front window control switch C604-6 , circuit CPW13 (BN/YE), harness side. The RH front window should operate in the downward direction.
- For an inoperative LH rear window, connect a fused jumper wire between LH rear window control switch C701-2 , circuit CPW22 (GN/VT), harness side and LH rear window control switch C701-3 , circuit CPW14 (VT/WH), harness side; and between LH rear window control switch C701-5 , circuit CPW21 (BN), harness side and LH rear window control switch C701-6 , circuit CPW16 (BU/OG), harness side. The LH rear window should operate in the downward direction.
- For an inoperative RH rear window, connect a fused jumper wire between RH rear window control switch C801-2 , circuit CPW23 (GY), harness side and RH rear window control switch C801-3 , circuit CPW14 (VT/WH), harness side; and between RH rear window control switch C801-5 , circuit CPW24 (WH/VT), harness side and RH rear window control switch C801-6 , circuit CPW18 (GY/VT), harness side. The RH rear window should operate in the downward direction.
  
  Fig 7: Connecting Fused Jumper Wire Between LH Rear Window Control Switch C701-2, Circuit CPW22 (GN/VT) And Window Control Switch C701-3, Circuit CPW14 (VT/WH)
  Courtesy of FORD MOTOR CO.
- For an inoperative RH front window, connect a fused jumper wire between RH front window control switch C604-2 , circuit CPW19 (VT), harness side and RH front window control switch C604-1 , circuit CPW12 (GN/OG), harness side; and between RH front window control switch C604-5 , circuit CPW20 (WH/OG), harness side and RH front window control switch C604-3 , circuit CPW14 (VT/WH), harness side. The RH front window should operate in the upward direction.
- For an inoperative LH rear window, connect a fused jumper wire between LH rear window control switch C701-2 , circuit CPW22 (GN/VT), harness side and LH rear window control switch C701-1 , circuit CPW15 (YE), harness side; and between LH rear window control switch C701-5 , circuit CPW21 (BN), harness side and LH rear window control switch C701-3 , circuit CPW14 (VT/WH), harness side. The LH rear window should operate in the upward direction.
- For an inoperative RH rear window, connect a fused jumper wire between RH rear window control switch C801-2 , circuit CPW23 (GY), harness side and RH rear window control switch C801-1 , circuit CPW17 (BN/GN), harness side; and between RH rear window control switch C801-5 , circuit CPW24 (WH/VT), harness side and RH rear window control switch C801-3 , circuit CPW14 (VT/WH), harness side. The RH rear window should operate in the upward direction.
  
  Fig 8: Connecting Fused Jumper Wire Between LH Rear Window Control Switch C701-2, Circuit CPW22 (GN/VT) And Window Control Switch C701-1, Circuit CPW15 (YE)
  Courtesy of FORD MOTOR CO.

Did the inoperative window operate correctly?

Yes : INSTALL a new RH front, LH rear or RH rear window control switch. REFER to WINDOW CONTROL SWITCH . TEST the system for normal operation.
No : GO to G6 .
G6 CHECK THE POWER WINDOW MOTOR CIRCUITS
- Ignition OFF.
- Disconnect: Inoperative Window Motor C608 (RH front), C703 (LH rear) or C828 (RH rear).
- For an inoperative RH front window, measure the resistance between RH front window control switch C604-2 , circuit CPW19 (VT), harness side and RH front window motor C608-2 , circuit CPW19 (VT), harness side.
- For an inoperative LH rear window, measure the resistance between LH rear window control switch C701-2 , circuit CPW22 (GN/VT), harness side and LH rear window motor C703-2 , circuit CPW22 (GN/VT), harness side.
- For an inoperative RH rear window, measure the resistance between RH rear window control switch C801-2 , circuit CPW23 (GY), harness side and RH rear window motor C828-2 , circuit CPW23 (GY), harness side.
  
  Fig 9: Measuring Resistance Between LH Rear Window Control Switch C701-2, Circuit CPW22 (GN/VT) And LH Rear Window Motor C703-2, Circuit CPW22 (GN/VT)
  Courtesy of FORD MOTOR CO.
- For an inoperative RH front window, measure the resistance between RH front window control switch C604-5 , circuit CPW20 (WH/OG), harness side and RH front window motor C608-1 , circuit CPW20 (WH/OG), harness side.
- For an inoperative LH rear window, measure the resistance between LH rear window control switch C701-5 , circuit CPW21 (BN), harness side and LH rear window motor C703-1 , circuit CPW21 (BN), harness side.
- For an inoperative RH rear window, measure the resistance between RH rear window control switch C801-5 , circuit CPW24 (WH/VT), harness side and RH rear window motor C828-1 , circuit CPW24 (WH/VT), harness side.
  
  Fig 10: Measuring Resistance Between LH Rear Window Control Switch C701-5, Circuit CPW21 (BN) And LH Rear Window Motor C703-1, Circuit CPW21 (BN)
  Courtesy of FORD MOTOR CO.

Is the resistance less than 5 ohms?

Yes : INSTALL a new RH front, LH rear or RH rear window motor. REFER to WINDOW REGULATOR MOTOR . TEST the system for normal operation.
No : REPAIR the circuit. TEST the system for normal operation.