Symptom Chart

WARNING: This page is about a different car, the 2014 Lincoln MKX and 2014 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: Refer to DESCRIPTION AND OPERATION , Intelligent Access with Push Button Start to review the procedures for achieving the various ignition states on vehicles with this feature.

SYMPTOM DESCRIPTIONS

Condition	Possible Sources	Action
All windshield wiper modes are inoperative	Fuse Wiring, terminals or connectors Wiper relay Wiper/washer switch Windshield wiper motor SCCM	GO to PINPOINT TEST A .
The intermittent and/or low speed windshield wipers are inoperative	Wiring, terminals or connectors Wiper/washer switch Windshield wiper motor SCCM	GO to PINPOINT TEST B .
The high speed windshield wipers are inoperative	Windshield wiper motor	INSTALL a new windshield wiper motor. REFER to WIPER MOTOR - WINDSHIELD .
The windshield wipers stay on continuously	Wiring, terminals or connectors Wiper relay Wiper/washer switch Windshield wiper motor SCCM	GO to PINPOINT TEST C .
The windshield wipers do not operate correctly in the intermittent mode	Wiper/washer switch Windshield wiper motor SCCM	If the vehicle is not equipped with rain sensitive wipers, GO to PINPOINT TEST D . If the vehicle is equipped with rain sensitive wipers, GO to PINPOINT TEST E .
The rain sensitive wiper feature is inoperative	Fuse Wiring, terminals or connectors Rain sensitive feature not enabled Foreign material on windshield, such as dirt, dust or bugs Wiper blades Windshield glass Wiper/washer switch Wiper motor Rain sensor SCCM	GO to PINPOINT TEST E .
The rain sensitive wipers have erratic/inconsistent operation	Foreign material on windshield, such as dirt, dust or bugs Wiper blades Windshield glass Wiper/washer switch Wiper motor Rain sensor	GO to PINPOINT TEST E .
The rain sensitive wipers are too sensitive/not sensitive enough to moisture	Foreign material on windshield, such as dirt, dust or bugs Wiper blades Windshield glass Wiper/washer switch Wiper motor Rain sensor	GO to PINPOINT TEST E .
The windshield wipers do not park at the correct position	Pivot arm adjustment Wiper mounting arm and pivot shaft Windshield wiper motor	GO to PINPOINT TEST F .
The washer pump is inoperative/does not operate correctly	Fuse Rear washer relay Wiring, terminals or connectors Wiper/washer switch Windshield wiper motor	GO to PINPOINT TEST G .
The rear window wiper is inoperative in one or both speeds	Fuse Wiring, terminals or connectors Wiper/washer switch Rear window wiper motor Windshield wiper motor SCCM	GO to PINPOINT TEST H .
The rear window wiper stays on continuously	Wiring, terminals or connectors Wiper/washer switch Rear window wiper motor Windshield wiper motor SCCM	GO to PINPOINT TEST I .
The rear window wiper does not park at the correct position	Pivot arm adjustment Rear window wiper motor	GO to PINPOINT TEST J .