Symptom Chart

WARNING: This page is about a different car, the 2014 Lincoln MKX and 2014 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: Refer to DESCRIPTION AND OPERATION , Intelligent Access with Push Button Start to review the procedures for achieving the various ignition states on vehicles with this feature.

SYMPTOM DESCRIPTION

Condition	Possible Sources	Action
No communication with the Steering Column Control Module (SCCM)	Fuse Wiring, terminals or connectors SCCM	REFER to MODULE COMMUNICATIONS NETWORK to diagnose the no communication condition.
The adjustable steering column is inoperative in one or more directions - using the steering column control switch	Fuse Wiring, terminals or connectors Steering column control switch Adjustable steering column tilt motor Steering column assembly SCCM	GO to PINPOINT TEST A .
The adjustable steering column is inoperative in one or more directions - using the memory SET switch buttons	Wiring, terminals or connectors Memory SET switch DSM SCCM Body Control Module (BCM)	GO to PINPOINT TEST B .
The adjustable steering column is inoperative in one or more directions - using an Remote Keyless Entry (RKE) transmitter	Wiring, terminals or connectors RKE transmitter DSM SCCM BCM	GO to PINPOINT TEST B .
The adjustable steering column is inoperative in one or more directions - using the easy entry/exit feature	Entry/exit feature is disabled in the message center Wiring, terminals or connectors SCCM	GO to PINPOINT TEST B .
The adjustable steering column operates in one second intervals when using the steering column control switch (jog mode)	Wiring, terminals or connectors Adjustable steering column tilt motor Steering column assembly SCCM	GO to PINPOINT TEST C .