Inspection and Verification
WARNING: This page is about a different car, the 2014 Lincoln MKX and 2014 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.VISUAL INSPECTION CHART
Mechanical Electrical - Brake Pedal Position (BPP) switch (if equipped with a push button start system)
- Ignition key (if equipped with an ignition switch)
- Ignition lock cylinder (if equipped with an ignition key)
- Ignition switch (if equipped)
- Intelligent Access (IA) key (if equipped with a push button start system)
- Multifunction switch
- Wiper/washer switch
- Steering column shrouds
- Battery Junction Box (BJB) fuse(s):
- 59 (10A)
- 87 (5A)
- 94 (30A)
- Body Control Module (BCM)
- BCM
fuse(s):
- 10 (10A)
- 18 (10A)
- 23 (15A)
- 24 (15A)
- 28 (15A)
- Remote Function Actuator (RFA) (if equipped with a push button start system)
- Start/stop switch (if equipped with a push button start system)
- Wiring, terminals or connectors
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
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NOTE: Make sure to use the latest scan tool software release.
If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
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NOTE: The Vehicle Communication Module (VCM) LED prove out confirms power and ground from the DLC are provided to the VCM .
If the scan tool does not communicate with the VCM :
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM .
- refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the VCM .
- If the scan tool does not communicate with the vehicle:
- verify the ignition is in RUN (ON).
- The air bag warning indicator prove-out (other indicators may NOT prove ignition is in RUN) confirms ignition in RUN. If ignition does not enter RUN, GO to SYMPTOM CHART .
- refer to MODULE COMMUNICATIONS NETWORK , Inspection and Verification to establish a scan tool session.
- verify the scan tool operation with a known good vehicle.
- verify the ignition is in RUN (ON).
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
- If the network test passes, retrieve and record Continuous Memory Diagnostic Trouble Codes (CMDTCs)
- Carry out the self-test diagnostics for the BCM .
- Carry out the self-test diagnostics for the Steering Column Control Module (SCCM).
- If equipped with a start/stop switch, turn the ignition OFF. The ignition must be OFF to carry out a RFA module self-test.
- If equipped with a start/stop switch, carry out the self-test diagnostics for the RFA module.
- If the DTCs retrieved are related to the concern, refer to the BCM MODULE DTC CHART , the REMOTE FUNCTION ACTUATOR (RFA) MODULE DTC CHART and/or the STEERING COLUMN CONTROL MODULE (SCCM) DTC CHART . If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .