PINPOINT TEST H: UNABLE TO DUPLICATE THE CUSTOMER CONCERN AND NO DTCs PRESENT

• Ignition ON.
• Select PANEL mode.
• Observe blower motor operation and select each blower motor speed.

Does the blower motor operate in all selections and change speed in each? 

1. Yes  : GO to H2  .
2. No  : If the blower motor does not operate in any setting, GO to PINPOINT TEST Q .

   If the blower motor does not properly change speeds or shut off, GO to PINPOINT TEST R .

• Select the highest blower motor setting.
• NOTE: Refer to DESCRIPTION AND OPERATION  for correct airflow descriptions.

  While observing the airflow, select each of the airflow positions (PANEL, PANEL/FLOOR, FLOOR, FLOOR/DEFROST, DEFROST).

Is the airflow directed to the correct outlets? 

1. Yes  : GO to H3  .
2. No  : GO to PINPOINT TEST J .

• Start the vehicle and allow it to reach normal operating temperature.
• With the A/C off, select PANEL mode.
• Change the temperature setting from the coldest to the warmest and back to the coldest.

Does the temperature change between very warm to cool? 

1. Yes  : GO to H4  .
2. No  : If the temperature does not get very warm, GO to PINPOINT TEST K .

   For Electronic Manual Temperature Control (EMTC) systems,  If the temperature does not change at all, GO to PINPOINT TEST O .

   For Dual Automatic Temperature Control (DATC) systems,  if the LH temperature does not change at all, GO to PINPOINT TEST O .

   For DATC systems,  if the RH temperature does not change at all, GO to PINPOINT TEST P .

• With the engine running and the A/C off, select PANEL mode.
• Select the coldest temperature setting.

Is the outlet temperature close to ambient temperature? 

1. Yes  : GO to H5  .
2. No  : For Electronic Manual Temperature Control (EMTC) systems,  if the temperature is warmer than ambient temperature, GO to PINPOINT TEST O  and DIAGNOSE for inoperative blend door.

   For DATC systems,  if the LH temperature is warmer than ambient temperature, GO to PINPOINT TEST O  and DIAGNOSE for inoperative blend door.

   For DATC systems,  if the RH temperature is warmer than ambient temperature, GO to PINPOINT TEST P  and DIAGNOSE for inoperative blend door.

   If the outlet temperature is significantly colder than ambient temperature and the A/C compressor clutch cycles normally, GO to PINPOINT TEST N .

   If the outlet temperature is significantly colder than ambient temperature and the A/C compressor clutch is engaged and does not cycle, GO to PINPOINT TEST M .

• Make sure the ambient air temperature is above 2°C (36°F).
• With the engine running, select PANEL mode.
• Press the A/C button (indicator on).

Does the A/C clutch engage when the PANEL and A/C button (indicator on) is pressed? 

1. Yes  : GO to H6  .
2. No  : GO to PINPOINT TEST L .

• With the engine running, press the RECIRC button (indicator off).
• Select PANEL mode.
• Select the highest blower motor setting.
• Observe airflow noise.
• Press the RECIRC button (indicator on).

Does the airflow noise increase when the RECIRC mode is selected (indicator on)? 

1. Yes  : For vehicles equipped  with touchscreen controls, GO to H7  .

   For vehicles not equipped  with touchscreen controls, the system is operating normally.

2. No  : GO to PINPOINT TEST I .

• Select each climate control function using the touchscreen controls.
• Select each audio control function using the touchscreen controls.

Do all touchscreen controls operate? 

1. Yes  : The system is operating normally.
2. No  : REFER to INFORMATION AND ENTERTAINMENT SYSTEMS and DIAGNOSE the touchscreen.