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Symptom Chart - Satellite Radio

WARNING: This page is about a different car, the 2012 Ford Pickup, 2012 Ford F550 Super Duty, 2012 Ford F450 Super Duty, and 2012 Ford Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.
SATELLITE RADIO

Condition Possible Sources Action
  • Poor reception
  • Obstructions to the antenna line of sight
  • Antenna
  • Satellite radio antenna cable
  • Audio Front Control Module (ACM)
  • Continuous seek/scan
  • No channel found in the selected category
  • Obstructions to the antenna line of sight
  • Antenna
  • Satellite radio antenna cable
  • ACM
  • Poor sound quality/no sound while in satellite radio mode - all other functions operate correctly
  • Antenna
  • Satellite radio antenna cable
  • Wiring, terminals or connectors
  • ACM
  • Accessory Protocol Interface Module (APIM) (if equipped)
  • The satellite radio is inoperative/does not operate correctly
  • Subscription status
  • Satellite radio system concern
  • ACM