DTC Charts

WARNING: This page is about a different car, the 2012 Ford Pickup, 2012 Ford F550 Super Duty, 2012 Ford F450 Super Duty, and 2012 Ford Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: A slow-flashing LED flashes once every 2 seconds; a fast-flashing LED flashes twice every second.

TELEMATICS MODULE GREEN DIAGNOSTIC LED CHART

Diagnostic LED State	Description	Action
Off	No power or in sleep mode	VERIFY the ignition is on. If the concern remains, GO to PINPOINT TEST AO .
On	Power present, but module not operating correctly	GO to PINPOINT TEST AO .
Fast-flashing	Power present, but no Controller Area Network (CAN)	GO to PINPOINT TEST AO .
Slow-flashing	Power present, CAN detected, operating correctly	No action required. This is the normal condition for the telematics module during normal operation.

NOTE: A slow-flashing LED flashes once every 2 seconds; a fast-flashing LED flashes twice every second.

TELEMATICS MODULE RED DIAGNOSTIC LED CHART

Diagnostic LED State	Description	Action
Off	No Global Positioning System (GPS) and no internet connection detected	NOTE: When the telematics module is powered off, both LEDs are also off. This is normal operation. This action to take only applies if the green LED is on (or flashing) but the red LED is off. GO to PINPOINT TEST AO .
On	No GPS, but internet connection is normal	GO to PINPOINT TEST AO .
Fast-flashing	GPS operating correctly, but no internet connection is detected	GO to PINPOINT TEST AO .
Slow-flashing	GPS operating correctly and internet connection is normal	No action required. This is the normal condition for the telematics module during normal operation.