Symptom Chart(s)
WARNING: This page is about a different car, the 2015 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
Symptom Chart: Glass, Frames and Mechanisms
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Symptom Chart
| Condition | Possible Sources | Actions |
|---|---|---|
| The power sliding rear window is inoperative/does not operate correctly | Refer to the Pinpoint Test | GO to Pinpoint Test I |
| Both front door power windows are inoperative from the master window control switch | Wiring, terminals or connectors Master window control switch DDM |
DIAGNOSE any related DDM Diagnostic Trouble Codes (DTCs) first. REFER to the DDM DTC Chart . If there are no related Diagnostic Trouble Codes (DTCs) present, INSTALL a new master window control switch. REFER to: Front Door Window Control Switch - Vehicles With: Front Power Windows . |
| Both rear passenger power windows are inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test H |
| A single power window is inoperative/does not operate correctly -LH front | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| A single power window is inoperative/does not operate correctly - RH front | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| A single power window is inoperative/does not operate correctly - LH rear | Refer to the Pinpoint Test | GO to Pinpoint Test F |
| A single power window is inoperative/does not operate correctly - RH rear | Refer to the Pinpoint Test | GO to Pinpoint Test G |
| The one-touch up feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The defrost system is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| The defrost system does not shut off automatically | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| The defrost system does not respond to voice command only | Refer to the Pinpoint Test | VERIFY the rear window defrost operation using the instrument panel rear window defrost switch. If the rear window defrost is still inoperative, GO to Pinpoint Test A If the rear window defrost operates, DIAGNOSE the inoperative voice command system. Refer to the appropriate article for the procedure. |
| The defrost system does not respond to touchscreen command only | Refer to the Pinpoint Test | VERIFY the rear window defrost operation using the instrument panel rear window defrost switch. If the rear window defrost is still inoperative, GO to Pinpoint Test A If the rear window defrost operates, DIAGNOSE the inoperative touchscreen system. Refer to the appropriate article for the procedure. |