Symptom Chart

WARNING: This page is about a different car, the 2014 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
All windshield wiper modes are inoperative	Fuse Wiring, terminals or connectors Wiper relay Multifunction switch Wiper motor Steering Column Control Module (SCCM)	GO to PINPOINT TEST A .
The intermittent and/or low speed windshield wipers are inoperative	Wiring, terminals or connectors Multifunction switch Wiper motor Rain sensor (if equipped) SCCM	GO to PINPOINT TEST B .
The high speed windshield wipers are inoperative	Windshield wiper motor	INSTALL a new windshield wiper motor. REFER to WIPER MOTOR .
The windshield wipers stay on continuously	Wiring, terminals or connectors Wiper relay Multifunction switch Wiper motor SCCM	GO to PINPOINT TEST C .
The windshield wipers do not operate correctly in the intermittent mode	Multifunction switch Wiper motor SCCM	If the vehicle is not equipped with rain sensitive wipers, GO to PINPOINT TEST D . If the vehicle is equipped with rain sensitive wipers, GO to PINPOINT TEST E .
The rain sensitive wiper feature is inoperative	Fuse Wiring, terminals or connectors Rain sensitive feature not enabled Foreign material on windshield, such as dirt, dust or bugs Wiper blades Windshield glass Multifunction switch Wiper motor Rain sensor SCCM	GO to PINPOINT TEST E .
The rain sensitive wipers have erratic/inconsistent operation	Foreign material on windshield, such as dirt, dust or bugs Wiper blades Windshield glass Rain sensor	GO to PINPOINT TEST E .
The rain sensitive wipers are too sensitive/not sensitive enough to moisture	Foreign material on windshield, such as dirt, dust or bugs Wiper blades Damaged windshield glass Multifunction switch Rain sensor	GO to PINPOINT TEST E .
The windshield wipers do not park at the correct position	Wiper mounting arm and pivot shaft Wiper motor	GO to PINPOINT TEST F .
The washer pump is inoperative or always on - vehicles not equipped with front video camera	Wiring, terminals or connectors Washer pump Multifunction switch Wiper motor SCCM	GO to PINPOINT TEST G .
The washer pump is inoperative or always on - vehicles equipped with front video camera	Wiring, terminals or connectors Washer pump Multifunction switch Wiper motor Front camera washer relay	GO to PINPOINT TEST H .