Symptom Chart

WARNING: This page is about a different car, the 2014 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

CONDITION	POSSIBLE SOURCES	ACTION
THE POWER RUNNING BOARD (PRB) DOES NOT OPERATE CORRECTLY - BOTH RUNNING BOARDS	FUSE CIRCUITRY SMART JUNCTION BOX (SJB) PRB MODULE PCM INSTRUMENT CLUSTER (IC)	GO TO PINPOINT TEST A .
THE PRB DOES NOT OPERATE CORRECTLY - LEFT RUNNING BOARD DOES NOT DEPLOY/STOW OR REVERSES DIRECTION	CIRCUITRY DOOR AJAR SWITCH PRB MECHANICAL ASSEMBLY PRB MOTOR PRB MODULE	GO TO PINPOINT TEST B .
THE PRB DOES NOT OPERATE CORRECTLY - RIGHT RUNNING BOARD DOES NOT DEPLOY/STOW OR REVERSES DIRECTION	CIRCUITRY DOOR AJAR SWITCH PRB MECHANICAL ASSEMBLY PRB MOTOR PRB MODULE	GO TO PINPOINT TEST C .