Symptom Chart

WARNING: This page is about a different car, the 2014 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
All dimmable illumination does not dim	Wiring, terminals or connectors Instrument panel dimmer switch Steering Column Control Module (SCCM)	GO to PINPOINT TEST A .
All dimmable non-networked illumination is inoperative	Fuse Wiring, terminals or connectors Body Control Module (BCM)	GO to PINPOINT TEST B .
All dimmable non-networked illumination is always on	Wiring, terminals or connectors BCM	GO to PINPOINT TEST C .
The steering wheel switch (es) illumination is inoperative	Wiring, terminals or connectors Steering wheel switch (es) Steering wheel harness Clockspring	GO to PINPOINT TEST D .
One or more illumination source is inoperative	Wiring, terminals or connectors Door lock control switch Illuminated switch	GO to PINPOINT TEST E .
The window control switch illumination is inoperative	Window control switch	CHECK the operation of the power windows. If the power windows operate correctly, INSTALL a new window control switch. REFER to GLASS, FRAMES AND MECHANISMS . TEST the system for normal operation. If the power windows do not operate correctly, REFER to GLASS, FRAMES AND MECHANISMS .
All network controlled illumination does not dim	Controller Area Network (CAN) concern BCM	CARRY OUT the network test. If the scan tool responds with no communication to any module on the CAN , REFER to MODULE COMMUNICATIONS NETWORK . If the scan tool communicates with the modules on the CAN , INSTALL a new BCM . REFER to BODY CONTROL MODULE (BCM) . TEST the system for normal operation.
The Instrument Panel Cluster (IPC) illumination is inoperative	High Speed Controller Area Network (HS-CAN) IPC	CARRY OUT the network test. If the scan tool responds with no communication with the IPC , REFER to MODULE COMMUNICATIONS NETWORK . If the scan tool communicates with the IPC , INSTALL a new IPC . REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
The HVAC module illumination is inoperative (without 4.2-inch [107mm] or 8-inch [203mm] display)	Medium Speed Controller Area Network (MS-CAN) HVAC module	CARRY OUT the network test. If the scan tool responds with no communication with the HVAC module, REFER to MODULE COMMUNICATIONS NETWORK . If the scan tool communicates with the HVAC module, INSTALL a new HVAC module. REFER to HEATING VENTILATION AIR CONDITIONING (HVAC) MODULE . TEST the system for normal operation.
The Audio Front Control Module (ACM) illumination is inoperative (base AM/FM radio)	Wiring, terminals or connectors ACM	GO to PINPOINT TEST E .
The Front Controls Interface Module (FCIM) illumination is inoperative/does not dim	Medium Speed Controller Area Network (MS-CAN) (without 4.2-inch [107mm] display or 8-inch [203mm] touch screen) Infotainment Controller Area Network (I-CAN) (with 4.2-inch [107mm] display or 8-inch [203mm] touch screen) FCIM	CARRY OUT the network test. If the scan tool responds with no communication with the FCIM , REFER to MODULE COMMUNICATIONS NETWORK . If the scan tool communicates with the FCIM , INSTALL a new FCIM . Refer to the appropriate article for the procedure.
The Front Display Interface Module (FDIM) illumination is inoperative/does not dim (non-touchscreen)	MS-CAN FDIM	CARRY OUT the network test. If the scan tool responds with no communication with the FDIM , REFER to MODULE COMMUNICATIONS NETWORK . If the scan tool communicates with the FDIM , INSTALL a new FDIM . REFER to FRONT DISPLAY INTERFACE MODULE (FDIM) . TEST the system for normal operation.
The FDIM illumination is inoperative/does not dim (with 8-inch [203mm] touchscreen)	APIM FDIM	VERIFY that the audio system can be operated from the FDIM . If the audio system operates correctly from the FDIM inputs, refer to APIM HARDWARE TESTING . If the APIM replacement does not resolve the condition, replace the FDIM . REFER to INFORMATION AND ENTERTAINMENT SYSTEMS - 8-INCH (203MM) TOUCHSCREEN or INFORMATION AND ENTERTAINMENT SYSTEMS - SONY 8-INCH TOUCHSCREEN . TEST the system for normal operation. If the audio system does not operate correctly from the FDIM inputs, REFER to INFORMATION AND ENTERTAINMENT SYSTEMS - 8-INCH (203MM) TOUCHSCREEN or INFORMATION AND ENTERTAINMENT SYSTEMS - SONY 8-INCH TOUCHSCREEN .
The FCDIM illumination is inoperative/does not dim (with 4.2-inch [107mm] display)	Infotainment Controller Area Network (I-CAN) FCDIM	CARRY OUT the network test. If the scan tool communicates with the FCDIM , INSTALL a new FCDIM . REFFER to: INFORMATION AND ENTERTAINMENT SYSTEMS - 4.2-INCH (107MM) DISPLAY . TEST the system for normal operation. If the scan tool does not communicate with the FCDIM , REFER to MODULE COMMUNICATIONS NETWORK .
The hazard switch/PAD indicator illumination is inoperative/does not dim (with 4.2-inch [107mm] and 8-inch [203mm] display only)	FCIM	INSTALL a new FCIM . Refer to the appropriate article for the procedure. TEST the system for normal operation.
The hazard switch/PAD indicator/traction control switch illumination is inoperative/does not dim (without 4.2-inch [107mm] or 8-inch [203mm] display)	Wiring, terminals or connectors Illuminated switch	GO to PINPOINT TEST E .
Stability/traction control switch illumination is inoperative/does not dim (with 4.2-inch [107mm] or 8 -inch [203mm] display)	Wiring, terminals or connectors Illuminated switch	GO to PINPOINT TEST E .
The Trailer Brake Control (TBC) module illumination is inoperative	HS-CAN TBC module	CARRY OUT the network test. If the scan tool responds with no communication with the TBC module, REFER to MODULE COMMUNICATIONS NETWORK . If the scan tool communicates with the TBC module, INSTALL a new TBC module, REFER to TRAILER BRAKE CONTROL (TBC) MODULE . TEST the system for normal operation.