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Home >> Ford >> 2012 >> Mustang Base, 2D Coupe, Automatic Trans >> Repair and Diagnosis >> External Pages >> Different car >> Section 549 (Information Center - Instrumentation, Message Center, And Warning Chimes) >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Symptom Charts >> Symptom Chart - Information And Message Center

Symptom Chart - Information And Message Center

WARNING: This page is about a different car, the 2014 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
Condition Possible Sources Action
  • The message center display is blank
  • Message center set to blank display mode
  • IPC 
  • On the base IPC  , PRESS the INFO button to make sure the message center is not set to a blank display mode. On the optional IPC  , PRESS the message center button left several times to navigate from the blank message center display.
    • If the message center display turns on, the system is operating normally at this time. The message center display was set to a blank display mode.
    • If the message center display is still blank, GO to PINPOINT TEST A .
  • Not all segments of the display illuminate - base IPC  only
  • IPC 
  • Not all display pixels illuminate - optional IPC  only
  • IPC 
  • NOTE: In order to condemn the IPC  , the display failure must meet all of the following criteria:
    • There must be 3 or more pixels inoperative.
    • The inoperative pixels must be within 5 mm (0.196 in) or less from each other.
    • The inoperative pixels must be inside of the area that is 19 mm (0.748 in) from each outside border.
  • VERIFY the number of pixels are inoperative and the location of the inoperative pixels in the display screen.
    • If the does not meet the above criteria, the display is operating within design specifications.
    • If display meets the above criteria, INSTALL a new IPC  . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The message center is not operating correctly
  • Wiring, terminals or connectors
  • Message center switch (part of the LH steering wheel switch)
  • Clockspring
  • IPC 
  • The compass is inoperative (with 4.2" message center and 4.2" FCDIM)
  • Communication concern
  • GPSM 
  • The compass is inoperative (without 4.2" message center and 4.2" FCDIM  )
  • Fuse
  • Wiring, terminals or connectors
  • Communication concern
  • GPSM 
  • Refer to the appropriate article for the procedure.
  • The compass is inaccurate
  • Zone setting
  • Calibration
  • Compass module
  • Auto-dimming interior mirror
  • Refer to the appropriate article for the procedure.
  • The factory mode message is always on
  • Vehicle still in factory mode
  • NOTE: This vehicle automatically defaults to normal operation mode after 60 ignition cycles.
  • CARRY OUT the procedure to place the vehicle in normal operation mode. REFER to Disable Transport or Factory Mode in MULTIFUNCTION ELECTRONIC MODULES .
  • The transport mode message is always on
  • Vehicle still in transport mode
  • NOTE: The vehicle automatically defaults to normal operation mode when the mileage reaches 125 miles (200 km).
  • CARRY OUT the procedure to place the vehicle in normal operation mode. REFER to Disable Transport or Factory Mode in MULTIFUNCTION ELECTRONIC MODULES .
  • The ENGINE OIL CHANGE SOON, OIL CHANGE REQUIRED message is inoperative
  • Odometer
  • IPC 
  • Using the system check in the message center, VERIFY the oil life is between 1% and 5% for the ENGINE OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message.
    • If the oil life is between 1% and 5%, INSTALL a new IPC  . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the oil life is above 5%, the message center is operating correctly. INFORM the customer how the message center functions and how the oil life messages are set.
  • The Distance To Empty (DTE)/average fuel economy display is inoperative
  • IPC 
  • CHECK the operation of the fuel gauge, the speedometer and the odometer.
  • Incorrect or fluctuating Distance To Empty (DTE)
  • Fuel gauge concern
  • Change in driving conditions
  • High idle times
  • Parking on any grades
  • Refueling patterns
  • IPC 
  • The outside air temperature display is inoperative/incorrect
  • Communication concern
  • PCM concern
  • A hill descent message is inoperative/always on
  • Message center concern
  • ABS module
  • The CHECK FUEL FILL INLET message is inoperative/always on
  • Evaporative fuel system concern
  • PCM
  • IPC 
  • The CHECK BRAKE SYSTEM, PARK BRAKE ENGAGED or BRAKE FLUID LEVEL LOW warning is inoperative/always on
  • Brake warning indication concern
  • IPC 
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.
    • If the DRIVER DOOR AJAR warning does not function correctly, INSTALL a new IPC  . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the DRIVER DOOR AJAR warning functions correctly, GO to PINPOINT TEST M  (never on) or GO to PINPOINT TEST N  (always on) to diagnose the brake warning indicator.
  • The DRIVER, PASSENGER, REAR LEFT or REAR RIGHT DOOR AJAR warning is inoperative/always on
  • Interior lighting concern
  • IPC 
  • DISCONNECT the brake fluid level switch and VERIFY the message center displays CHECK BRAKE SYSTEM.
    • If the CHECK BRAKE SYSTEM warning turns on, GO to PINPOINT TEST AE  to diagnose the door ajar message center warning indicator.
    • If the CHECK BRAKE SYSTEM warning does not turn on, INSTALL a new IPC  . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The TIRE PRESSURE SENSOR FAULT, LOW TIRE PRESSURE or TIRE PRESSURE MONITOR FAULT warning is inoperative/always on
  • BCM 
  • IPC 
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.
    • If the DRIVER DOOR AJAR warning does not function correctly, INSTALL a new IPC  . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the DRIVER DOOR AJAR warning functions correctly, GO to PINPOINT TEST S  to diagnose the TPMS  warning indicator.
  • The TRAIN LEFT FRONT, RIGHT FRONT, RIGHT REAR or LEFT REAR message is inoperative/always on
  • TPMS  warning indicator concern
  • TPMS  sensor training
  • NOTE: These messages only appear during the TPMS  sensor training procedure. REFER to WHEELS AND TIRES .
  • VERIFY the TPMS  warning indicator functions.
    • If the TPMS  warning indicator does not operate, GO to PINPOINT TEST S .
    • If the TPMS  warning indicator operates, CARRY OUT the TPMS  sensor training. REFER to WHEELS AND TIRES .
  • The TIRES NOT TRAINED-REPEAT message is always on
  • TPMS  sensor training
  • The TRAINING COMPLETE message is inoperative
  • TPMS  sensor training
  • A MyKey® menu is not available or incorrect
  • MyKey® programmed key in use
  • Number of keys set to unlimited mode
  • Non-Ford approved remote start system installed
  • The WIRING FAULT ON TRAILER, TRAILER BRAKE MODULE FAULT or TRAILER DISCONNECTED warning is inoperative/always on
  • IPC  configuration
  • Trailer brake control system
  • VERIFY the vehicle is equipped with the trailer brake control system.
    • If the trailer brake warning is inoperative, VERIFY the IPC  is correctly configured for trailer brake using the PMI  (when the original module is not available). REFER to MODULE CONFIGURATION .
    • If the trailer brake warning is always on, REFER to AUXILIARY BRAKE SYSTEM .
  • A 4X4 system message is inoperative/always on
  • Message center concern
  • 4WD  system concern
  • TCCM 
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.
    • If the DRIVER DOOR AJAR warning does not function correctly, INSTALL a new IPC  . REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the DRIVER DOOR AJAR warning functions correctly, GO to PINPOINT TEST AB  to diagnose the 4X4 auto, 4X4 low, 4X4 high or 4X2 message center warning indicator.
  • An off road mode message is inoperative/always on (Raptor only)
  • Message center concern
  • 4WD  concern
  • TCCM 
  • The shift to park message is never or always displayed
  • PRNDL display concern
  • Communication concern
  • IPC