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PINPOINT TEST I: UNABLE TO DUPLICATE THE CUSTOMER CONCERN AND NO DTCs PRESENT

WARNING: This page is about a different car, the 2014 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: Before carrying out the following test, diagnose any HVAC or PCM DTCs.
  1. I1 CHECK THE BLOWER MOTOR OPERATION 
    • Ignition ON.
    • Select PANEL mode.
    • Observe blower motor operation and select each blower motor speed.

    Does the blower motor operate in all selections and change speed in each? 

    • Yes  : GO to I2  .
    • No  : For EMTC  base with 4 blower motor speed positions, if the blower motor does not operate in any setting, GO to PINPOINT TEST W .

      For EATC  dual zone or EMTC  with 4.2 inch display with 7 blower motor speed positions, if the blower motor does not operate in any setting, GO to PINPOINT TEST Y .

      For EMTC  base with 4 blower motor speed positions, if the blower motor does not properly change speeds or shut OFF, GO to PINPOINT TEST X .

      For EATC  dual zone or EMTC  with 4.2 inch display with 7 blower motor speed positions, if the blower motor does not properly change speeds or shut OFF, GO to PINPOINT TEST Z .

  2. I2 CHECK AIRFLOW OPERATION 
    • Select the highest blower motor setting.
    • NOTE: Refer to DESCRIPTION AND OPERATION  for proper airflow descriptions.

      While observing the airflow, select each of the airflow positions (PANEL, PANEL/FLOOR, FLOOR, FLOOR/DEFROST, DEFROST).

    Is the airflow directed to the proper outlets? 

  3. I3 VERIFY TEMPERATURE CONTROL OPERATION 
    • Start the vehicle and allow it to reach normal operating temperature.
    • With the A/C OFF, select PANEL mode.
    • Change the temperature setting from the coldest to the warmest and back to the coldest.

    Does the temperature change between very warm to cool? 

    • Yes  : GO to I4  .
    • No  : If the temperature does not get very warm, GO to PINPOINT TEST N .

      For EMTC  base with 4 blower motor speed positions, if the temperature does not change at all, GO to PINPOINT TEST R .

      For EMTC  with 4.2 inch display with 7 blower motor speed positions, if the temperature does not change at all, GO to PINPOINT TEST S .

      For EATC  dual zone, if the driver side temperature does not change at all, GO to PINPOINT TEST U .

      For EATC  dual zone, if the passenger side temperature does not change at all, GO to PINPOINT TEST V .

  4. I4 VERIFY THE A/C CLUTCH DOES NOT ENGAGE WITH A/C OFF 
    • With the engine running and the A/C off, select PANEL mode.
    • Select the coldest temperature setting.

    Is the outlet temperature close to ambient temperature? 

    • Yes  : GO to I5  .
    • No  : For EMTC  base with 4 blower motor speed positions, if the temperature is warmer than ambient temperature, GO to PINPOINT TEST R  and diagnose for inoperative blend door.

      For EMTC  with 4.2 inch display with 7 blower motor speed positions, if the temperature is warmer than ambient temperature, GO to PINPOINT TEST S  and diagnose for inoperative blend door.

      For EATC  dual zone, if the driver side temperature is warmer than ambient temperature, GO to PINPOINT TEST U  and diagnose for an inoperative blend door.

      For EATC  dual zone, if the passenger side temperature is warmer than ambient temperature, GO to PINPOINT TEST V  and diagnose for an inoperative blend door.

      If the outlet temperature is significantly colder than ambient temperature and the A/C compressor clutch cycles normally, GO to PINPOINT TEST Q .

      If the outlet temperature is significantly colder than ambient temperature and the A/C compressor clutch does not cycle, GO to PINPOINT TEST P .

  5. I5 VERIFY A/C CLUTCH ENGAGEMENT IN THE A/C MODE 
    • Make sure the ambient air temperature is above 2°C (35°F).
    • With the engine running, select PANEL mode.
    • Press the A/C button (indicator ON).

    Does the A/C clutch engage when the PANEL and A/C button (indicator ON) is pressed? 

  6. I6 CHECK THE RECIRC OPERATION 
    • Press the RECIRC button (indicator OFF).
    • Select PANEL mode.
    • Select the highest blower motor setting.
    • Observe airflow noise.
    • Press the RECIRC button (indicator ON).

    Does the airflow noise increase when the RECIRC mode is selected (indicator ON)? 

    • Yes  : The system is operating normally.
    • No  : EMTC  base with 4 blower motor speed positions, GO to PINPOINT TEST J .

      For other systems, GO to PINPOINT TEST K .