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Engagement Concerns: No Reverse

WARNING: This page is about a different car, the 2014 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
Possible Component Reference/Action
202 - ROUTINE 
Transmission Fluid   
 
  • Incorrect level
Powertrain Control System   
 
  • PCM, external vehicle harness, main control leadframe or Shift Solenoid B (SSB).
  • If DTCs are set, CLEAR the DTCs. CARRY OUT the Key ON Engine OFF (KOEO) and Key ON Engine Running (KOER) self-test. ROAD TEST the vehicle and CHECK for DTCs. If the DTCs return, GO to PINPOINT TEST A . INSPECT and CLEAN the shift solenoid terminals on the molded leadframe for metallic contamination, REFER to SHIFT SOLENOIDS (SS) .
Main Control   
 
  • Defective clutch (B) regulator valve
  • INSPECT main control assembly for stuck valves or contamination. REFER to MAIN CONTROL .
Clutch Plates   
 
  • Direct clutch (B) friction and steel plate - failure
Pump   
 
  • Pump gear - failure