Symptom Chart(s)

WARNING: This page is about a different car, the 2013 Ford Mustang. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to DIAGNOSTIC METHODS for more information about these practices.

SYMPTOM CHART - REAR VIEW MIRRORS

Condition	Possible Sources	Action
Both mirrors are inoperative	Fuse Wiring, terminals or connectors Exterior mirror control switch	GO to PINPOINT TEST A .
A single mirror is inoperative	Wiring, terminals or connectors Exterior mirror control switch Exterior mirror motor Exterior mirror	GO to PINPOINT TEST B .
A single mirror does not operate correctly	Wiring, terminals or connectors Exterior mirror control switch Exterior mirror motor Exterior mirror	GO to PINPOINT TEST C .
The heated exterior mirror is inoperative	Fuse Wiring, terminals or connectors Exterior mirror glass Exterior mirror Rear window defrost system concern	GO to PINPOINT TEST E
The Pony Projection Lamp is inoperative	Fuse SJB Wiring, terminals or connectors Exterior mirror	INTERIOR LIGHTING SYSTEM

NOTE: NVH symptoms should be identified using the diagnostic tools that are available. For a list of these tools, an explanation of their uses and a glossary of common terms, refer to NOISE, VIBRATION & HARSHNESS . Since it is possible any one of multiple systems may be the cause of a symptom, it may be necessary to use a process of elimination type of diagnostic approach to pinpoint the responsible system. If this is not the causal system for the symptom, refer back to NOISE, VIBRATION & HARSHNESS for the next likely system and continue diagnosis.

SYMPTOM CHART - NVH

Condition	Possible Sources	Action
Mirror vibrates/loose	Exterior mirror mounting nuts loose	TIGHTEN the mounting nuts to the specified value in the Specifications table.
	Mirror glass loose	COMPARE the LH and RH exterior mirror glass to verify that the exterior mirror glass is loose. PRESS the center of the exterior mirror glass up, down, left and right to make sure that the exterior mirror glass is seated correctly. If the exterior mirror glass is still loose, REMOVE the exterior mirror glass and INSPECT the exterior mirror backing plate for damage. If the exterior mirror backing plate is damaged, INSTALL a new exterior mirror glass. REFER to EXTERIOR MIRROR GLASS .
	Aftermarket air deflector/stone shields	If possible, REMOVE aftermarket air deflector/stone shield, then ROAD TEST the vehicle. If concern is no longer present, ADVISE customer that aftermarket components were causing undesired vibration.
	Impact damage to pivot and/or housing	INSTALL a new exterior mirror. REFER to EXTERIOR MIRROR .
	Mirror motor mounting screws loose	REMOVE the exterior mirror glass and inspect the motor mounting screws. TIGHTEN the screws if needed. INSTALL the exterior mirror glass. REFER to EXTERIOR MIRROR GLASS .
Wind noise	Foam gasket between the rear view mirror and door is missing or damaged	VERIFY gasket is present and in good condition. REPOSITION gasket or INSTALL a new foam gasket between rear view mirror and door frame if necessary.
	Exterior mirror is not correctly fitted to the door	VERIFY that there are no gaps between the exterior mirror and the door. If necessary, LOOSEN the exterior mirror nuts and REPOSITION the exterior mirror.
	Exterior mirror cover is loose	VERIFY the exterior mirror cover is not loose or broken. If necessary, INSTALL a new exterior mirror cover. REFER to EXTERIOR MIRROR COVER .