Engagement Concerns: No Reverse

WARNING: This page is about a different car, the 2013 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Possible Component	Reference/Action
202 - ROUTINE
Transmission Fluid
Incorrect level	CHECK the transmission fluid level. ADJUST transmission fluid to correct level. REFER to TRANSMISSION FLUID LEVEL CHECK .
Powertrain Control System
PCM, external vehicle harness, main control leadframe or Shift Solenoid B (SSB).	If DTCs are set, CLEAR the DTCs. CARRY OUT the Key ON Engine OFF (KOEO) and Key ON Engine Running (KOER) self-test. ROAD TEST the vehicle and CHECK for DTCs. If the DTCs return, GO to PINPOINT TEST A . INSPECT and CLEAN the shift solenoid terminals on the molded leadframe for metallic contamination, REFER to SHIFT SOLENOIDS (SS) .
Main Control
Defective clutch (B) regulator valve	INSPECT main control assembly for stuck valves or contamination. REFER to MAIN CONTROL .
Clutch Plates
Direct clutch (B) friction and steel plate - failure	INSPECT the direct clutch assembly for damage. REPAIR as required. REFER to DIRECT CLUTCH ASSEMBLY .
Pump
Pump gear - failure	INSTALL a new pump assembly. REFER to PUMP ASSEMBLY .