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Engagement Concerns: Harsh Forward and Harsh Reverse

WARNING: This page is about a different car, the 2013 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
Possible Component Reference/Action
208 - ROUTINE 
Transmission Fluid   
  • Incorrect level
  • Fluid filter and seal assembly - plugged, damaged
  • INSTALL a new filter assembly.
Powertrain Control System   
  • PCM electrical inputs/outputs, external vehicle wiring harnesses, main control molded leadframe, Transmission Range (TR) sensor, Shift Solenoid A (SSA) or Line Pressure Control (LPC)
  • If DTCs are set, CLEAR the DTCs. CARRY OUT the Key ON Engine OFF (KOEO) and Key ON Engine Running (KOER) self-test. ROAD TEST the vehicle and CHECK for DTCs. If the DTCs return, GO to PINPOINT TEST A . If engine control DTCs return, REFER to INTRODUCTION .
  • Multiple shift missing (more than one gear)
  • Gears 4-6 default to 5th gear and gears 1-3 default to 3rd gear
  • RETRIEVE DTCs.