Video Symptom Chart

WARNING: This page is about a different car, the 2012 Ford Pickup. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
The rear video is inoperative	Wiring, terminals or connectors Rear video camera Front Display Interface Module (FDIM) (with navigation) Auto-dimming interior mirror (without navigation) Body Control Module (BCM)	For F-150 Raptor equipped with front video camera, GO to Pinpoint Test I . For all other vehicles, GO to Pinpoint Test E .
The front video is inoperative	Wiring, terminals or connectors Front video camera Front Display Interface Module (FDIM) (with navigation) Body Control Module (BCM)	GO to Pinpoint Test I .
Black screen or no image	Fuse Front video camera Rear video camera Wiring, terminals or connectors Auto-dimming interior mirror (without navigation) Front Display Interface Module (FDIM) (with navigation)	For F-150 Raptor equipped with front video camera, GO to Pinpoint Test I . For all other vehicles, GO to Pinpoint Test E .
Rear video displayed when the front video should be displayed	Fuse Front video camera Wiring, terminals or connectors	GO to Pinpoint Test I .
Blue Screen (mirror only)	Fuse Rear video camera Wiring, terminals or connectors	GO to Pinpoint Test E .
The Front Display Interface Module (FDIM) displays PLEASE CHECK SURROUNDINGS FOR SAFETY and a black screen/no image	Fuse Wiring, terminals or connectors Front video camera Rear video camera BCM	NOTE: It may take up to 30 seconds before the message is displayed on the FDIM. For F-150 Raptor equipped with front video camera, GO to Pinpoint Test I . For all other vehicles, GO to Pinpoint Test E .
Front camera static/flashing/blinking/flickering/scrolling or rolling image/screen/scrolling horizontal lines	Front video camera Wiring, terminals or connectors	GO to Pinpoint Test J .
Front camera poor image quality (foggy/cloudy/fuzzy/blurry/hazy image or moisture/water in lens or black spots)	Front video camera Wiring, terminals or connectors	GO to Pinpoint Test J .
Rear camera static/flashing/blinking/flickering/scrolling or rolling image/screen/scrolling horizontal lines	Rear video camera Auto-dimming interior mirror (without navigation) Wiring, terminals or connectors	For F-150 Raptor equipped with front video camera, GO to Pinpoint Test J . For all other vehicles, GO to Pinpoint Test F .
Rear camera poor image quality (foggy/cloudy/fuzzy/blurry/hazy image or moisture/water in lens or black spots)	Rear video camera Wiring, terminals or connectors	For F-150 Raptor equipped with front video camera, GO to Pinpoint Test J . For all other vehicles, GO to Pinpoint Test F .
Manual zoom function is inoperative	Rear video camera not configured after replacement (DTC B115E:55 may be present)	CARRY OUT the rear video camera configuration using the scan tool under Body > RVC Configuration.
Manual zoom function is inoperative	Rear video camera Manual zoom feature is disabled	For F-150 Raptor equipped with front video camera, GO to Pinpoint Test I . For all other vehicles, GO to Pinpoint Test E .
Visual park aid alert is inoperative	Rear video camera not configured after replacement (DTC B115E:55 may be present)	CARRY OUT the rear video camera configuration using the scan tool under Body > RVC Configuration.
Visual park aid alert is inoperative	Rear video camera Wiring, terminals or connectors PAM BCM	GO to Pinpoint Test H .
Fixed guidelines are not displayed on the video image	Rear video camera not configured after replacement (DTC B115E:55 may be present)	CARRY OUT the rear video camera configuration using the scan tool under Body > RVC Configuration.
Fixed guidelines are not displayed on the video image	Rear video camera Fixed guidelines feature is disabled	For F-150 Raptor equipped with front video camera, GO to Pinpoint Test I . For all other vehicles, GO to Pinpoint Test E .
Rear video camera delay feature is inoperative	Rear video camera delay feature is disabled	ENABLE the rear video camera delay feature within the FDIM (with navigation) or message center (without navigation and optional cluster).
The rear video display is always on (vehicles without navigation)	Wiring, terminals or connectors Auto-dimming interior mirror	GO to Pinpoint Test G .
The rear video display is always on (vehicles with navigation)	Reverse lamp input always on	For F-150 Raptor equipped with front video camera, GO to Pinpoint Test I . For all other vehicles, GO to Pinpoint Test E .
All other image concerns	Rear video camera Front video camera	For F-150 Raptor equipped with front video camera, GO to Pinpoint Test I . For all other vehicles, GO to Pinpoint Test E .
Front camera displayed when in reverse	Rear video camera not configured after replacement (DTC B115E:55 may be present)	CARRY OUT the rear video camera configuration using the scan tool under Body > RVC Configuration.