Symptom Chart

WARNING: This page is about a different car, the 2012 Ford Pickup. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
All power windows are inoperative - intermittent operation, SuperCab or SuperCrew	Circuit breaker Wiring, terminals or connectors	GO to PINPOINT TEST A .
All power windows are inoperative	Fuse Circuit breaker Accessory delay relay Wiring, terminals or connectors Window control switch Body Control Module (BCM)	GO to PINPOINT TEST B .
All passenger power windows are inoperative - LH and RH rear	Wiring, terminals or connectors Window control switch	GO to PINPOINT TEST L .
A single power window is inoperative - LH front	Fuse Wiring, terminals or connectors Window control switch Power window motor	GO to PINPOINT TEST C .
A single power window is inoperative - RH front	Fuse Wiring, terminals or connectors Window control switch Power window motor	GO to PINPOINT TEST D .
A single power window is inoperative - LH rear	Wiring, terminals or connectors Window control switch Power window motor	GO to PINPOINT TEST E .
A single power window is inoperative - RH rear	Wiring, terminals or connectors Window control switch Power window motor	GO to PINPOINT TEST F .
A single power window is inoperative - power sliding rear window	Wiring, terminals or connectors Overhead console switch Power sliding rear window motor	GO to PINPOINT TEST G .
The one-touch up/down feature is inoperative	Power window motor not intialized Battery power was lost while power window motor was operating Window control switch Power window motor	GO to PINPOINT TEST M .
The defrost system is inoperative	Fuse(s) Rear window defrost relay Wiring, terminals or connectors Rear sliding glass position switch (if equipped) Rear window defrost grid HVAC module Front Controls Interface Module (FCIM) (if equipped with navigation system)	GO to PINPOINT TEST H .
The defrost switch LED does not illuminate - the defroster operates	Wiring, terminals or connectors HVAC module	If equipped with rear sliding glass, GO to PINPOINT TEST H .
	Front Controls Interface Module (FCIM) (if equipped with navigation system) Rear sliding glass contacts	if not equipped with rear sliding glass INSTALL a new HVAC module, REFER to CLIMATE CONTROL , or INSTALL a new FCIM. (if equipped with navigation). REFER to INFORMATION AND ENTERTAINMENT SYSTEMS .
The defrost system does not shut off automatically	Wiring, terminals or connectors Rear window defrost relay HVAC module	GO to PINPOINT TEST I .
The delayed accessory is inoperative	Door ajar switches Wiring, terminals or connectors Accessory delay relay BCM	GO to PINPOINT TEST J .
The delayed accessory does not turn off	Wiring, terminals or connectors Accessory delay relay BCM	GO to PINPOINT TEST K .