Symptom Chart - Satellite Radio

WARNING: This page is about a different car, the 2012 Ford Pickup. However, it is still accessible from the selected car via links, so may be relevant.

SATELLITE RADIO

Condition	Possible Sources	Action
Poor reception	Obstructions to the antenna line of sight Antenna Satellite radio antenna cable Audio Front Control Module (ACM)	GO to PINPOINT TEST K .
Continuous seek/scan	No channel found in the selected category Obstructions to the antenna line of sight Antenna Satellite radio antenna cable ACM	GO to PINPOINT TEST K .
Poor sound quality/no sound while in satellite radio mode - all other functions operate correctly	Antenna Satellite radio antenna cable Wiring, terminals or connectors ACM	GO to PINPOINT TEST K .
The satellite radio is inoperative/does not operate correctly	Subscription status Satellite radio system concern ACM	GO to PINPOINT TEST M .