Symptom Chart - General Audio System

WARNING: This page is about a different car, the 2012 Ford Pickup. However, it is still accessible from the selected car via links, so may be relevant.

GENERAL AUDIO SYSTEM

Condition	Possible Sources	Action
The Audio Front Control Module (ACM) does not respond to the scan tool	Fuse Wiring, terminals or connectors ACM	REFER to MODULE COMMUNICATIONS NETWORK .
The Accessory Protocol Interface Module (APIM) does not respond to the scan tool	Fuse Wiring, terminals or connectors APIM	REFER to MODULE COMMUNICATIONS NETWORK .
The Global Positioning System Module (GPSM) does not respond to the scan tool	Fuse Wiring, terminals or connectors GPSM	REFER to MODULE COMMUNICATIONS NETWORK .
The audio Digital Signal Processing (DSP) module does not respond to the scan tool	Fuse Wiring, terminals or connectors Audio DSP module	REFER to MODULE COMMUNICATIONS NETWORK .
The Front Controls Interface Module (FCIM) does not respond to the scan tool	Fuse Wiring, terminals or connectors FCIM	REFER to MODULE COMMUNICATIONS NETWORK .
The Front Display Interface Module (FDIM) does not respond to the scan tool	Fuse Wiring, terminals or connectors FDIM	REFER to MODULE COMMUNICATIONS NETWORK .
The Audio Front Control Module (ACM) backlighting does not operate correctly	Illumination system concern ACM	REFER to INSTRUMENT CLUSTER AND PANEL ILLUMINATION .
The CD player is inoperative/does not operate correctly	CD ACM	INSPECT the CD for scratches, fingerprints, a loose paper label, incorrect format or damage. INSERT a known good CD and TEST the system. If the system operates correctly, the concern was caused by a damaged CD. If the system does not operate correctly, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) . TEST the system for normal operation.
The audio system does not operate correctly from the Front Controls Interface Module (FCIM)	Communication network concern FCIM	GO to PINPOINT TEST P .
An individual Front Display Interface Module (FDIM) display is inoperative - vehicles without navigation	Communication network concern FDIM	GO to PINPOINT TEST Q .
The audio system does not operate correctly from the Front Display Interface Module (FDIM) - vehicles with navigation	Wiring, terminals or connectors FDIM ACM	GO to PINPOINT TEST T .
The Front Display Interface Module (FDIM) is completely inoperative - vehicles without navigation	Communication network concern FDIM	GO to PINPOINT TEST BB .
The Front Display Interface Module (FDIM) is completely inoperative - vehicles with navigation	Fuse Wiring, terminals or connectors FDIM ACM	GO to PINPOINT TEST U .
The Front Display Interface Module (FDIM) illumination is inoperative - vehicles with navigation	Fuse Wiring, terminals or connectors FDIM	GO to PINPOINT TEST U .
The steering wheel controls are inoperative/ do not operate correctly	Wiring, terminals or connectors Clockspring Steering wheel controls Steering Column Control Module (SCCM)	GO to PINPOINT TEST F .
The speed sensitive volume does not operate correctly	Speed sensitive volume setting Vehicle Speed Sensor (VSS) signal concern Communications network concern ACM	GO to PINPOINT TEST I .
The audio input jack is inoperative/does not operate correctly	Wiring, terminals or connectors Audio input jack APIM (vehicles with the SYNC® system) ACM (vehicles without the SYNC® system)	GO to PINPOINT TEST E .
Voice recognition is inoperative/does not operate correctly	Wiring, terminals or connectors Microphone Steering wheel controls ACM (if equipped with navigation) APIM	GO to PINPOINT TEST S .
The audio does not reduce when the parking aid tone sounds	Parking aid system concern ACM	GO to PINPOINT TEST J .