Symptom Chart

WARNING: This page is about a different car, the 2012 Ford Pickup. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
No communication with the Body Control Module (BCM)	Wiring, terminals or connectors BCM	REFER to MODULE COMMUNICATIONS NETWORK .
No power in all ignition switch positions	Fuse Wiring, terminals or connectors Ignition switch BCM	GO to PINPOINT TEST A .
No power in ACC	Fuse Wiring, terminals or connectors Accessory delay relay BCM	GO to PINPOINT TEST B .
No power in RUN	Fuse Wiring, terminals or connectors Run/start relay Ignition switch BCM	GO to PINPOINT TEST C .
No power in START	Wiring, terminals or connectors Ignition switch	GO to PINPOINT TEST D .
The ignition key cannot be returned to the OFF position	Wiring, terminals or connectors Ignition lock cylinder Key removal inhibit solenoid (part of the ignition switch) Park range switch (part of the selector lever)	GO to PINPOINT TEST G .
The ignition key can be turned to the OFF position when the selector lever is not in PARK	Wiring, terminals or connectors Key release interlock actuator (part of the ignition switch) Park range switch (part of the selector lever)	GO to PINPOINT TEST H .
The ignition key is hard to turn	Ignition key Ignition lock cylinder Ignition switch rod Ignition switch	REFER to IGNITION SWITCH - MECHANICAL .
The multifunction switch does not operate correctly	Multifunction switch	CARRY OUT the SCCM self-test. REFER to the Steering Column Control Module (SCCM) DTC Chart to diagnose any DTCs present. If no DTCs are present, INSTALL a new multifunction switch. REFER to STEERING COLUMN MULTIFUNCTION SWITCH .
The wiper/washer switch does not operate correctly	Wiper/washer switch	REFER to WIPERS AND WASHERS .