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Inspection and Verification

WARNING: This page is about a different car, the 2013 Ford F-550 Super Duty, 2013 Ford F-450 Super Duty, 2013 Ford F-350 Super Duty, and 2013 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
WARNING: Always disconnect the battery ground cable at the battery before disconnecting the starter motor battery terminal lead. If a tool is shorted at the starter motor battery terminal, the tool can quickly heat enough to cause a skin burn. Failure to follow this instruction may result in serious personal injury.
NOTE: The Passive Anti-Theft System (PATS) must be functioning correctly before a logical starting system diagnosis can be carried out. Address anti-theft system concerns before continuing.
  1. Verify the customer concern by operating the starting system to duplicate the condition.
  2. Check the battery condition and state of charge. Refer to BATTERY, BATTERY MOUNTING & BATTERY CABLES
  3. Remove the accessory drive belt. Refer to ACCESSORY DRIVE . Verify the crankshaft and each of the components driven by the accessory drive belt rotate and are not seized or damaged.
  4. If any aftermarket accessories have been added to the vehicle, make sure they are properly wired.
  5. Visually inspect for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Starter motor
    • Brackets (if applicable)
    • Starter motor bolts
    • Battery
    • Battery Junction Box (BJB) fuse 89 (40A)
    • Body Control Module (BCM) fuse 28 (15A)
    • Battery Junction Box (BJB) fuse 52 (10A)
    • Anti-theft system
    • Damaged wiring harness
    • Loose or corroded connections
    • BJB Run/start relay
    • BJB Starter relay
  6. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  7. NOTE: Make sure to use the latest scan tool software release.

    If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).

  8. NOTE: The Vehicle Communication Module (VCM) LED prove out confirms power and ground from the DLC are provided to the VCM.

    If the scan tool does not communicate with the VCM:

    • Check the VCM connection to the vehicle.
    • Check the scan tool connection to the VCM.
    • Refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
  9. If the scan tool does not communicate with the vehicle:
    • Verify the ignition key is in the ON position.
    • Verify the scan tool operation with a known good vehicle.
    • Refer to MODULE COMMUNICATIONS NETWORK , to diagnose no response from the PCM.
  10. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
    • If the network test passes, retrieve and record continuous memory DTCs.
  11. Clear the Continuous Memory Diagnostic Trouble Codes (CMDTCs) and carry out the self-test diagnostics for the PCM, Tire Pressure Monitor (TPM) module and BCM.
  12. If the DTCs retrieved are related to the concern, go to the DTC CHARTS . For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES .
  13. If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .
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