Symptom Chart

WARNING: This page is about a different car, the 2013 Ford Mustang. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
A single power window is inoperative - LH front	Fuse Circuitry Window control switch Window motor	GO to PINPOINT TEST A .
A single power window is inoperative - RH front	Fuse Circuitry Window control switch Window motor	GO to PINPOINT TEST B .
All power windows are inoperative	Fuse Accessory delay relay Circuitry Smart Junction Box (SJB)	GO to PINPOINT TEST H to diagnose the accessory delay relay circuit.
A single power window is inoperative - rear quarter	Fuse Circuitry Window control switch Window motor Body Control Module B (BCM-B)	GO to PINPOINT TEST C .
The one-touch up/down feature is inoperative	Window motor not initialized Window control switch Window motor	GO to PINPOINT TEST K .
The defrost system is inoperative	Fuse(s) Circuitry Rear window defrost relay Rear window defrost grid HVAC module Front Controls Interface Module (FCIM)	GO to PINPOINT TEST D .
The defrost system will not shut off automatically	Circuitry Rear window defrost relay HVAC module	GO to PINPOINT TEST E .
The short drop windows do not operate correctly	Window motor not initialized Circuitry Window motor Door ajar switch	GO to PINPOINT TEST F .
The delayed accessory is inoperative	Fuse(s) Circuitry Accessory delay relay SJB	GO to PINPOINT TEST H .
The delayed accessory does not turn off	Circuitry Accessory delay relay SJB	GO to PINPOINT TEST I .
Bounce-back occurring	Window glass out of adjustment	ADJUST the door window glass.
	Door window glass weatherstrip worn	INSTALL a new door window glass weatherstrip.
	Obstruction in the window channel	REMOVE the obstruction from the window channel. DE-INITIALIZE the door window motor by disconnecting the battery with the door window motor in operation, then INITIALIZE the door window motor. REFER to WINDOW MOTOR INITIALIZATION .
The convertible top drop function is inoperative/does not operate correctly	Circuitry Window motor BCM-B	GO to PINPOINT TEST G .