Inspection and Verification
WARNING: This page is about a different car, the 2013 Ford F-550 Super Duty, 2013 Ford F-450 Super Duty, 2013 Ford F-350 Super Duty, and 2013 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern by operating the power window system.
- Visually inspect for obvious signs of mechanical and electrical damage. Refer to the following chart:VISUAL INSPECTION CHART
Mechanical Electrical - Window regulator motor
- Window glass
- Battery Junction Box (BJB) fuse(s):
- 7 (50A)
- 55 (10A)
- Body Control Module (BCM) fuse(s):
- 3 (30A)
- 12 (30A)
- 32 (15A)
- 48 (30A) (circuit breaker)
- Loose or corroded connector(s)
- Rear window defrost relay
- Rear window defrost grid
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
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NOTE: Make sure to use the latest scan tool software release.
If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
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NOTE: The Vehicle Communication Module (VCM) LED prove-out confirms power and ground from the DLC are provided to the VCM.
If the scan tool does not communicate with the VCM:
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM.
- refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
- If the scan tool does not communicate with the vehicle:
- verify the ignition is in the ON position.
- verify the scan tool operation with a known good vehicle.
- refer to MODULE COMMUNICATIONS NETWORK to diagnose no response from the PCM.
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
- If the network test passes, retrieve and record the Continuous Memory Diagnostic Trouble Codes (CMDTCs).
- Clear the CMDTCs and carry out the self-test diagnostics for the BCM, FCIM and HVAC module.
- If the DTCs retrieved are related to the concern, go to the Body Control Module (BCM) DTC Chart or HVAC Module DTC Chart . For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES .
- If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .