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Home >> Ford >> 2012 >> Explorer Limited, 3.5 8, AWD >> Repair and Diagnosis >> Body & Frame >> Seats >> Seat System - Seats-Seating - 3RD Row >> DTC And Symptom Chart(S) >> Symptom Chart(s) >> Symptom Chart: Seating - Power-Fold >> Preliminary Inspection

Preliminary Inspection

NOTE: The Preliminary Inspection checks the complete seat for correct operation and functionality.
NOTE: Verify good battery condition before diagnosing the PFSM system. Poor battery condition may interfere with PFSM operation. If battery voltage drops below 10 volts, seat movement does not start. If battery voltage drops below 8 volts, a started seat movement stops.
NOTE: Very cold weather conditions can cause the power-fold mechanisms to bind, resulting in incorrect seat operation. In cold weather, allow the seat to warm up before checking seat operation.

Check the BCM for DTCs  :

Verify the gear selector lever position is in PARK and the liftgate open to enable the system and also to access the seat control switch. Verify the LIFTGATE AJAR warning indicator on the IPC illuminates.

Verify no objects/obstructions are present between, below, in front or in back of the seats.

SYMPTOM CHART: SEATING - POWER-FOLD

Condition Possible Sources Actions
The third row power seat head restraint does not release and fold down correctly when the seat is moved
  • Head restraint assembly
  • Seat backrest cover or backrest foam pad incorrectly installed
CHECK for a bind between the head restraint and backrest cover. If binding is present, CORRECTLY INSTALL the backrest cover and foam pad. REFER to Seat Backrest Cover - Power .
If binding is not present, INSTALL a new head restraint assembly. REFER to Seat Backrest - Power .
All other third row power seat concerns
  • Fuse(s)
  • Wiring, terminals or connectors
  • Seat control switch
  • Third row power seat relay
  • Power-stow seat motor
  • Power-fold seat motor
  • Latch
  • PFSM
REFER to Preliminary Inspection .