Symptom Chart: Wiper and Washer

Diagnostics in this information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to ENGINE CONTROLS - DIAGNOSTIC METHODS (EXCEPT DIESEL & HYBRID) for information regarding Ford-specific diagnostic practices.

SYMPTOM CHART

Condition	Possible Sources	Actions
The wipers are inoperative - windshield	Fuse Wiper relay Wiring, terminals or connectors Wiper/washer switch Windshield wiper motor SCCM	REFER to Diagnostic Routine A: The Wipers Are Inoperative - Windshield .
The wipers are inoperative - rear window	Fuse Wiring, terminals or connectors Wiper/washer switch Rear window wiper motor Windshield wiper motor SCCM	REFER to Diagnostic Routine B: The Wiper Is Inoperative - Rear Window .
The wipers stay on continuously - windshield	Wiring, terminals or connectors Wiper/washer switch Windshield wiper motor SCCM	REFER to Diagnostic Routine C: The Wipers Stay On Continuously - Windshield .
The wipers stay on continuously - rear window	Wiring, terminals or connectors Wiper/washer switch Rear window wiper motor Windshield wiper motor SCCM	REFER to Diagnostic Routine D: The Wiper Stays On Continuously - Rear Window .
The wipers do not operate correctly in the intermittent mode(s) - windshield	Wiper/washer switch SCCM Windshield wiper motor	If the vehicle is equipped with rain sensitive wipers, REFER to Diagnostic Routine G: The Rain Sensitive Wipers Do Not Operate . If the vehicle is not equipped with rain sensitive wipers, REFER to Diagnostic Routine E: The Wipers Do Not Operate Correctly in the Low/High/Intermittent Mode(s) - Windshield or Rear Window .
The wipers do not operate correctly in the low or high speed mode(s) - windshield or rear window	Wiper/washer switch SCCM Windshield wiper motor	REFER to Diagnostic Routine E: The Wipers Do Not Operate Correctly in the Low/High/Intermittent Mode(s) - Windshield or Rear Window .
The windshield wipers operate in high speed only	Wiring, terminals or connectors Wiper/washer switch Windshield wiper motor SCCM	REFER to Diagnostic Routine F: The Windshield Wipers Operate in High Speed Only .
The rain sensitive wipers do not operate	Fuse Wiring, terminals or connectors Rain sensor	REFER to Diagnostic Routine G: The Rain Sensitive Wipers Do Not Operate .
The rain sensitive wipers have erratic/ inconsistent operation	Wiper blades Foreign material on windshield, such as dirt, dust or bugs Damaged windshield glass Wiring, terminals or connectors Rain sensor	REFER to Diagnostic Routine G: The Rain Sensitive Wipers Do Not Operate .
The rain sensitive wipers are too sensitive/ not sensitive enough to moisture	Wiper blades Foreign material on windshield, such as dirt, dust or bugs Damaged windshield glass Wiring, terminals or connectors Rain sensor	REFER to Diagnostic Routine G: The Rain Sensitive Wipers Do Not Operate .
The washer pump is inoperative/does not operate correctly	Fuse Rear washer relay Wiring, terminals or connectors Wiper/washer switch Windshield wiper motor	REFER to Diagnostic Routine H: The Washer Pump Is Inoperative/Does Not Operate Correctly .
The wipers will not park at the correct position - windshield	Damaged wiper mounting arm and pivot shaft	INSTALL a new wiper mounting arm and pivot shaft. REFER to Wiper Pivot Arm - Front .
	Windshield wiper motor	If the wipers operate in low speed mode correctly but immediately stop on the windshield as soon as they are turned off, INSTALL a new windshield wiper motor. REFER to Wiper Motor - Windshield .
	Pivot arm adjustment	ADJUST the pivot arms. REFER to Wiper Blade and Pivot Arm Adjustment - Windshield .
The wipers will not park at the correct position - rear window	Pivot arm adjustment	ADJUST the pivot arm. REFER to Wiper Blade and Pivot Arm Adjustment - Rear Window .