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Symptom Chart - NVH

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NOTE: NVH symptoms should be identified using the diagnostic tools that are available. For a list of these tools, an explanation of their uses and a glossary of common terms, refer to NOISE, VIBRATION & HARSHNESS . Since it is possible any one of multiple systems may be the cause of a symptom, it may be necessary to use a process of elimination type of diagnostic approach to pinpoint the responsible system. If this is not the causal system for the symptom, refer back to NOISE, VIBRATION & HARSHNESS for the next likely system and continue diagnosis.
SYMPTOM CHART - NVH

Condition Possible Sources Action
  • Squeak or grunt - noise from the front suspension, occurs more in cold ambient temperatures. More noticeable over rough roads or when turning
  • Front stabilizer bar insulators
  • Under these conditions, the noise is acceptable. CHECK TSBs.
  • Clunk - noise from the front suspension, occurs in and out of turns
  • Loose front shocks
  • INSPECT for shock absorber fasteners. TIGHTEN to specifications. Refer to the appropriate Suspension article for the procedure.
  • Clunk - noise from the rear suspension, occurs when shifting from REVERSE to drive
  • Loose or damaged rear suspension components
  • INSPECT for loose or damaged rear suspension components. REPAIR or INSTALL new components as necessary. REFER to REAR SUSPENSION .
  • Click or pop - noise from the front suspension. More noticeable over rough roads or over bumps
  • Worn or damaged ball joint(s)
  • INSPECT the front ball joints. REFER to the BALL JOINT INSPECTION . INSTALL new ball joints as necessary.
  • Front suspension noise - a squeak, creak or rattle noise. Occurs mostly over bumps or rough roads
  • Loose or bent front shock absorber(s)
  • Damaged spring or spring mount(s)
  • Damaged or worn control/radius arm bushing(s)
  • Worn or damaged stabilizer bar bushings or link(s)
  • INSPECT the front suspension. INSTALL new components as necessary. Refer to the appropriate Suspension article for the procedure.
  • Rear suspension noise - a squeak, creak or rattle noise. Occurs mostly over bumps or rough roads
  • Loose or bent rear shock absorber(s)
  • Rear leaf spring tip isolator or bushing
  • Damaged or worn bushing(s)
  • Worn or damaged stabilizer bar bushing(s) or link(s)
  • INSPECT the rear suspension. INSTALL new components as necessary. REFER to REAR SUSPENSION .
  • Shudder - occurs during acceleration from a slow speed or stop
  • Incorrect ride height causing incorrect driveline angle
  • Shimmy
  • Loose wheel nut(s)
  • Loose front suspension fastener(s)
  • TIGHTEN the fastener(s) to specification. Refer to the appropriate Suspension article for the procedure.
  • Loose front wheel bearing(s)
  • Shock absorber(s)
  • INSTALL new shock absorbers as necessary. Refer to the appropriate Suspension article for the procedure.
  • Shimmy - most noticeable on coast/deceleration. Also hard steering condition
  • Excessive positive caster
  • Rough/harsh ride
  • Shock absorber(s)
  • INSTALL new shock absorber(s) as necessary. Refer to the appropriate Suspension article for the procedure.
  • Spring(s)
  • INSTALL new spring(s) as necessary. Refer to the appropriate Suspension article for the procedure.