Symptom Chart: NVH

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to DIAGNOSTIC METHODS for information regarding Ford-specific diagnostic practices.

SYMPTOM CHART

Condition	Possible Sources	Actions
Drone type noise	Powertrain mount(s)	CARRY OUT the Powertrain/Drivetrain Mount Neutralizing procedure. REFER to Powertrain/Drivetrain Mount Neutralizing .
Drumming noise - occurs inside the vehicle during idle or high idle, hot or cold. Very low-frequency drumming is very RPM dependent	Engine vibration excites the body resonances inducing interior noise	CARRY OUT the Powertrain/Drivetrain Mount Neutralizing procedure. REFER to Powertrain/Drivetrain Mount Neutralizing .
Engine drumming noise - accompanied by vibration	Powertrain mount(s)	CARRY OUT the Powertrain/Drivetrain Mount Neutralizing procedure. REFER to Powertrain/Drivetrain Mount Neutralizing .
Rattle - occurs at idle or at light acceleration from a stop	Powertrain mount(s)	CHECK the powertrain mounts for damage. INSTALL new mounts as necessary. REFER to the appropriate engine mechanical service information for ENGINE MOUNT - 2.0L , or ENGINE MOUNT - 3.5L .
Whine/moan type noise - pitch increases or changes with vehicle speed	Powertrain mount(s)	CHECK the powertrain mounts for damage. INSTALL new mounts as necessary. REFER to the appropriate engine mechanical service information for ENGINE MOUNT - 2.0L , or ENGINE MOUNT - 3.5L .
Clunk - occurs when shifting from PARK or between REVERSE and DRIVE	Powertrain mounts	CHECK the powertrain/drivetrain mounts for damage. INSTALL new mounts as necessary. REFER to the appropriate engine mechanical service information for ENGINE MOUNT - 2.0L , or ENGINE MOUNT - 3.5L . For 6F35, REFER to TRANSMISSION SUPPORT INSULATOR and TRANSMISSION SUPPORT INSULATOR -- ANTI-ROLL . For 6F50/6F55, REFER to TRANSMISSION SUPPORT INSULATOR -- 3.5L TI-VCT , TRANSMISSION SUPPORT INSULATOR -- ANTI-ROLL AWD and TRANSMISSION SUPPORT INSULATOR -- ANTI-ROLL FWD .
	Idle speed is too high	CHECK for the correct idle speed. Refer to the appropriate engine/performance service information article(s) for the procedures. TEST the system for normal operation after the repair.
Accessory drive bearing hoot - occurs at idle or high idle in cold temperatures of approximately4° C (39° F) or colder at the first start of the day	Accessory drive idler or tensioner pulley bearing is experiencing stick/slip between ball bearings and the bearing race	CARRY OUT the engine cold soak procedure. REFER to VEHICLE COLD SOAK PROCEDURE . PLACE the EngineEAR probe directly on the idler/tensioner center post or bolt to verify which bearing is making the noise. INSTALL new parts as necessary. REFER to FRONT END ACCESSORY DRIVE (FEAD) - EXPLODED VIEW .
Accessory drive belt noise, squeal or chirping	Defective/worn or incorrect accessory drive belt Misaligned pulley(s) Pulley runout Damaged or worn accessory drive component or idler Fluid contamination of the accessory drive belt or pulleys Damaged or worn accessory drive belt tensioner Damaged pulley grooves	CARRY OUT the Engine Accessory Test. REFER to ENGINE ACCESSORY TEST . INSPECT components and INSTALL new parts as necessary. REFER to FRONT END ACCESSORY DRIVE (FEAD) - EXPLODED VIEW .
Clunking noise	Coolant pump has excessive end play or imbalance	CHECK the coolant pump for excessive end play. INSPECT the coolant pump for imbalance with the drive belt off. INSTALL a new coolant pump as necessary. REFER to COOLANT PUMP - 2.0L GTDI , or COOLANT PUMP - 3.5L TI-VCT .
Whine or moaning noise	Air intake system	CHECK the air cleaner and ducts for correct fit. INSPECT the air intake system for leaks or damage. REPAIR as necessary. REFER to INTAKE AIR SYSTEM COMPONENTS - EXPLODED VIEW .
Whistling noise - normally accompanied with poor idle condition	Air intake system	CHECK the air intake ducts, ACL, TB and vacuum hoses for leaks and correct fit. REPAIR or ADJUST as necessary. REFER to INTAKE AIR SYSTEM COMPONENTS - EXPLODED VIEW .
Hissing noise - occurs during idle or high idle that is apparent with the hood open	Vacuum leak noise	USE the EngineEAR to locate the source. SCAN the air intake system from the inlet to each cylinder intake port. DISCARD the leaking parts, and INSTALL a new component. Refer to REFER to INTAKE AIR SYSTEM COMPONENTS - EXPLODED VIEW .
	Vehicles with a plastic intake manifold	Acceptable condition. Some plastic manifolds exhibit this noise, which is the effect of the plastic manifold.
Grinding noise - occurs during engine cranking	Incorrect starter motor mounting	INSPECT the starter motor for correct mounting. REPAIR as necessary. REFER to STARTER MOTOR - 2.0L GTDI , or STARTER MOTOR - 3.5L TI-VCT .
	Starter motor	INSPECT the starter motor drive for wear or damage. INSTALL a new starter motor as necessary. REFER to STARTER MOTOR - 2.0L GTDI , or STARTER MOTOR - 3.5L TI-VCT .
	Incorrect starter motor drive engagement	INSPECT the flywheel/flexplate for wear or damage, refer to Flexplate Inspection . INSTALL a new flywheel/flexplate as necessary. Refer to the appropriate engine/performance service information article(s) for the procedures. TEST the system for normal operation after the repair.
Engine noise, front of engine - knocking noise from lower front of engine	Damaged or separated crankshaft pulley/damper	CHECK for obvious signs of damage or wobble during operation. INSTALL new as necessary. Refer to the appropriate engine/performance service information article(s) for the procedures. TEST the system for normal operation after the repair.
Engine noise, front of engine - ticking, tapping or rattling noise from the front of the engine	Timing drive components	REMOVE the accessory drive belt. REFER to FRONT END ACCESSORY DRIVE (FEAD) - EXPLODED VIEW . USE the EngineEAR to isolate the noise to the engine front cover. REMOVE the engine front cover and INSPECT the timing drive components. INSTALL new parts as necessary. Refer to the appropriate engine/performance service information article(s) for the procedures. TEST the system for normal operation after the repair.
Engine noise, upper end - ticking noise near the fuel rail and intake manifold	Fuel rail clip	CHECK for loose or damaged fuel rail clip(s), or fuel line clip/retainers. REPAIR as necessary.
	Fuel injector	USE the EngineEAR to isolate the noisy injector(s). INSTALL a new injector(s) as necessary. Refer to the appropriate engine/performance service information article(s) for the procedure. TEST the system for normal operation after the repair.
Engine noise, upper end - ticking, knocking or rattle noise that occurs during idle or high idle during the first cold start of the day and may disappear as the engine warms	Valve train noise	CARRY OUT the Valve Train Analysis Component Test. REFER to Valve Train Analysis . INSTALL new parts as necessary. Refer to the appropriate engine/performance service information article(s) for the procedures. TEST the system for normal operation after the repair.
Engine noise, upper end - occurs mostly with a warm engine at light/medium acceleration	Worn or damaged spark plugs	REMOVE the spark plugs. INSPECT and INSTALL new as necessary. REFER to Spark Plug Inspection . REFER to ENGINE IGNITION SYSTEM - 2.0L-GTDI , or ENGINE IGNITION SYSTEM - 3.5L-TI-VCT for specifications and service informatiom.
	Carbon accumulation in combustion chamber	INSPECT the cylinder using a Bore scope. ELIMINATE carbon buildup.
Engine noise, upper end - rattling noise from the valve train. Worse when the engine is cold	Low oil level	CHECK the oil level. FILL as necessary.
	Worn valve train components	CARRY OUT the Valve Train Analysis Component Test. REFER to Valve Train Analysis . INSTALL new parts as necessary. Refer to the appropriate engine/performance service information article(s) for the procedures. TEST the system for normal operation after the repair.
	Worn valve guides	CARRY OUT the Valve Guide Inner Diameter procedure. REFER to Valve Guide Inner Diameter .
	Excessive runout of the valve seats on the valve face	CARRY OUT the Valve Seat Inspection procedure. REFER to Valve Seat Inspection .
Engine noise, upper end - pinging noise	Gasoline octane too low	VERIFY with customer the type of gasoline used. CORRECT as necessary.
	Knock Sensor (KS) operation	CHECK the KS. INSTALL a new KS as necessary. REFER to KNOCK SENSOR (KS) - 2.0L GTDI , or KNOCK SENSOR (KS) - 3.5L TI-VCT .
	Incorrect spark timing	CHECK the spark timing. REPAIR as necessary. Refer to the appropriate engine/performance service information article(s) for the procedures. TEST the system for normal operation after the repair.
	High operating temperature	INSPECT the cooling system for leaks. CHECK the coolant level. REFILL as necessary. CHECK the coolant for the correct mix ratio. DRAIN and REFILL as needed. VERIFY the engine operating temperature is within specifications. REPAIR as necessary. REFER to ENGINE COOLING .
	Spark plug	CHECK the spark plugs. REPAIR or INSTALL new spark plugs as necessary. REFER to Spark Plug Inspection . REFER to ENGINE IGNITION SYSTEM - 2.0L-GTDI , or ENGINE IGNITION SYSTEM - 3.5L-TI-VCT for specifications and service informatiom.
	Catalytic converter	Acceptable noise.
Engine noise, upper end - knocking or ticking noise, occurs mostly with a warm engine at idle	Low oil level	CHECK the oil level. FILL as necessary.
	Thin or diluted oil	INSPECT the oil for contamination. If the oil is contaminated, CHECK for the source. REPAIR as necessary. CHANGE the oil and filter.
	Damaged or incorrect oil filter	INSPECT the oil filter. INSTALL a new oil filter as necessary.
	Low oil pressure	CARRY OUT the oil pressure test. REFER to Oil Pressure Test .
Engine noise, lower end - ticking or knocking noise near the oil filter adapter	Oil pump	USE the EngineEAR to verify the oil pump as the source of the noise at low rpm. REPAIR as necessary. Refer to the appropriate Engine article(s) for the procedure. TEST the system for normal operation after the repair.
Engine noise, lower end - light knocking noise, also described as piston slap. Noise is most noticeable when the engine is cold with light to medium acceleration. The noise disappears as the engine warms	Excessive clearance between the piston and the cylinder wall	CARRY OUT the Piston To Cylinder Bore Clearance procedure. REFER to Piston To Cylinder Bore Clearance .
Engine noise, lower end - light double knock or sharp rap sound. Occurs mostly with a warm engine at idle or low speeds in drive. Increases in relation to engine load. Associated with a poor lubrication history	Excessive clearance between the piston and the piston pin	CARRY OUT the Piston Pin Bore Diameter procedure and the Piston Pin Diameter procedure. REFER to Piston Pin Bore Diameter and REFER to Piston Pin Diameter .
Engine noise, lower end - light knocking noise. The noise is most noticeable when the engine is warm. The noise tends to decrease when the vehicle is coasting or in NEUTRAL	Excessive clearance between the connecting rod bearings and the crankshaft	CARRY OUT the Connecting Rod Bearing Journal-to-Bearing Clearance procedure. REFER to Connecting Rod Bearing Journal-to-Bearing Clearance .
Engine noise, lower end - deep knocking noise. The noise is most noticeable when the engine is warm, at lower RPM and under a light load and then at float	Worn or damaged crankshaft main bearings	CARRY OUT the Crankshaft Main Bearing Journal-to-Bearing Clearance procedure. REFER to Crankshaft Main Bearing Journal-to-Bearing Clearance .
Engine noise, rear of engine - knocking noise at rear of engine	Damaged flywheel/flexplate	CARRY OUT the Flexplate Inspection procedure. REFER to Flexplate Inspection .
Engine vibration - vibration felt at all times	Excessive crankshaft pulley runout	CARRY OUT the Engine Accessory Test. REFER to ENGINE ACCESSORY TEST . INSTALL a new crankshaft pulley as necessary. REFER to CRANKSHAFT PULLEY - 2.0L , or CRANKSHAFT PULLEY - 3.5L .
Engine vibration - vibration felt at all times	Damaged or worn accessory component	CARRY OUT the Engine Accessory Test. REFER to ENGINE ACCESSORY TEST . INSTALL a new crankshaft pulley as necessary. CRANKSHAFT PULLEY - 2.0L , or CRANKSHAFT PULLEY - 3.5L .
Engine vibration - at idle, a low-frequency vibration (5-20 Hz) or mild shake that is felt through the seat/floorpan	Cylinder misfire	CARRY OUT the cylinder power balance and the relative compression test using the scan tool. REPAIR as necessary. Refer to the appropriate engine/performance service information article(s) for the procedures.
	Engine or torque converter out of balance	VERIFY the torque converter to crankshaft pilot clearance is correct. REPAIR as necessary. RE-INDEX the torque converter on the flexplate by 120 degrees for a 3-bolt converter or 180 degrees for a 4-bolt converter.
Engine vibration - is felt with increases and decreases in engine RPM	Powertrain mount(s)	CHECK the powertrain mounts for damage. INSTALL new mounts as necessary. REFER to the appropriate engine mechanical service information for ENGINE MOUNT - 2.0L , or ENGINE MOUNT - 3.5L . For 6F35, REFER to TRANSMISSION SUPPORT INSULATOR and TRANSMISSION SUPPORT INSULATOR -- ANTI-ROLL . For 6F50/6F55, REFER to TRANSMISSION SUPPORT INSULATOR -- 3.5L TI-VCT , TRANSMISSION SUPPORT INSULATOR -- ANTI-ROLL AWD and TRANSMISSION SUPPORT INSULATOR -- ANTI-ROLL FWD .
	Engine or transmission contacting the chassis	INSPECT the powertrain/drivetrain for correct clearances. REPAIR as necessary.
Engine vibration - increases intensity as the engine RPM is increased	Engine out-of-balance	CARRY OUT the NERU Test. REFER to NEUTRAL ENGINE RUN-UP (NERU) TEST . ROTATE the torque converter, 120 degrees for 3-bolt or 180 degrees for 4-bolt. INSPECT the torque converter pilot outer diameter to crankshaft pilot inner diameter. REPAIR as necessary.
Engine vibration - mostly at coast/neutral coast. Condition improves with vehicle acceleration	Combustion instability	CHECK the ignition system. INSTALL new components as necessary. REFER to ENGINE IGNITION SYSTEM - 2.0L-GTDI , or ENGINE IGNITION SYSTEM - 3.5L-TI-VCT for specifications and service informatiom.
Engine vibration or shudder - occurs with light to medium acceleration above 56 kmh (35 mph)	Worn or damaged spark plugs	INSPECT the spark plugs for cracks, high resistance or broken insulators. INSTALL a new spark plug(s) as necessary. REFER to Spark Plug Inspection . REFER to ENGINE IGNITION SYSTEM - 2.0L-GTDI , or ENGINE IGNITION SYSTEM - 3.5L-TI-VCT for specifications and service informatiom.
	Plugged fuel injector	INSTALL a new fuel injector as necessary. REFER to FUEL INJECTORS - 2.0L GTDI, or FUEL INJECTORS - 3.5L-TI-VCT.
	Contaminated fuel	INSPECT the fuel for contamination. DRAIN the fuel system and refill. REFER to FUEL TANK DRAINING .