Symptom Chart: Seating - Memory

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to DIAGNOSTIC METHODS for information regarding Ford-specific diagnostic practices.

SYMPTOM CHART: SEATING - MEMORY

Condition	Possible Sources	Actions
No communication with the DSM	Fuse Wiring, terminals or connectors DSM	REFER to DIAGNOSTIC ROUTINE O : The Driver Seat Module (DSM) Does Not Respond To The Scan Tool.
The power seat moves but is noisy (squeals) when moving the seat horizontally	Front seat motor cable	INSTALL a new front seat motor cable. REFER to Front Seat Motor Cable.
The memory seat is inoperative, does not operate correctly - does not operate horizontally, vertically or recline	Fuse Wiring, terminals or connectors Seat control switch Seat track Power seat motor DSM	REFER to Diagnostic Routine I: The Memory Seat is Inoperative, Does Not Operate Correctly - Does Not Operate Horizontally, Vertically or Recline .
The memory seat does not operate correctly - does not operate using the memory set switch	Wiring, terminals or connectors Memory set switch Missing status information - MS-CAN ignition status gear selector position Seat track Power seat motor DSM	REFER to Diagnostic Routine J: The Memory Seat Does Not Operate Correctly - Does Not Operate Using the Memory Set Switch .
The memory seat does not operate correctly - the seat moves in one-second intervals	Wiring, terminals or connectors DSM	CARRY OUT the DSM self-test and retrieve any DTCs . REFER to DTC Chart: Driver Seat Module (DSM) .
The memory seat does not operate correctly - the seat does not move to the correct memory position	Wiring, terminals or connectors Memory set switch DSM Seat track	CARRY OUT the DSM self-test and retrieve any DTCs . REFER to DTC Chart: Driver Seat Module (DSM) .
The memory seat does not operate correctly - does not operate using the RKE feature	IA key is not correctly associated to a memory position Wiring, terminals or connectors DSM BCM	VERIFY the RKE feature is operating correctly and is associated to a memory position. REFER to the Owner's Literature, REFER to REMOTE MEMORY ACTIVATION - with IA. CARRY OUT the DSM self-test and REFER to DTC Chart: Driver Seat Module (DSM) .
Easy entry/easy exit is inoperative, does not operate correctly	Easy entry/exit feature is not enabled Wiring, terminals or connectors Missing status information - MS-CAN ignition status gear selector position Key-in-ignition switch DSM	REFER to Diagnostic Routine K: Easy Entry, Easy Exit is Inoperative, Does Not Operate Correctly .