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Pinpoint Test

  1. RETRIEVE THE DTCs  FROM THE LTM
    1. Using a scan tool, perform the LTM self-test.

    Is DTC B2935 the only DTC present? 

    1. Yes: GO to 2  .
    2. No: DIAGNOSE all other Liftgate/Trunk Module (LTM) Diagnostic Trouble Codes (DTCs) first. REFER to DTC Chart: Liftgate Or Trunk Module (LTM) .
  2. CHECK THE MANUAL OPERATION OF THE LIFTGATE
    1. Ignition ON.
    2. Turn the power liftgate off (disable) from the message center.
    3. NOTE: A small amount of interference during a manual operation will be amplified during a power operation and may cause the liftgate to not power open.

      Manually unlatch the liftgate.

    Does the liftgate unlatch correctly? 

    1. Yes: GO to 3  .
    2. No: INSTALL a new power liftgate latch. REFER to LIFTGATE LATCH .
  3. CHECK THE MANUAL OPERATION OF THE LIFTGATE
    1. While manually opening and closing the liftgate, check the liftgate for:
      • liftgate/wedge alignment
      • strut operation (struts should push liftgate open when beyond half open)
      • power liftgate rod (should move freely while manually opening and closing liftgate and be securely mounted to the liftgate and bracket)
      • hinges (should move freely)

    Does the liftgate open and close correctly without any binding? 

    1. Yes: INSTALL a new power liftgate motor. REFER to Power Liftgate Motor .
    2. No: REPAIR and ALIGN as necessary. REFER to Liftgate Alignment .
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