Pinpoint Test

1. Using a scan tool, perform the LTM self-test.

Are any LTM DTCs present? 

1. Yes: REFER to DTC Chart: Liftgate or Trunk Module (LTM) .
2. No: GO to 2  .

1. Ignition ON.
2. Turn the power liftgate off (disable) from the message center.
3. NOTE: A small amount of interference during a manual operation will be amplified during a power operation and may cause the liftgate to not power open.

   Manually unlatch the liftgate. REFER to LIFTGATE LATCH MANUAL RELEASE .

Does the liftgate unlatch correctly? 

1. Yes: GO to 3  .
2. No: INSTALL a new power liftgate latch. REFER to LIFTGATE LATCH .

1. While manually opening and closing the liftgate, check the liftgate for:
   • liftgate/wedge alignment
   • strut operation (struts should push liftgate open when beyond half open)
   • hinges (should move freely)

Does the liftgate open and close correctly? 

1. Yes: GO to 4  .
2. No: REPAIR and ALIGN as necessary. REFER to Liftgate Alignment .

1. NOTE: Make sure to inspect the underside of the striker bridge for witness marks.

   Inspect the striker and latch for correct alignment.

Is the latch and striker aligned correctly? 

1. Yes: REFER to Diagnostic Routine A: The Power Liftgate Is Inoperative .
2. No: ALIGN the liftgate and striker. REFER to Liftgate Alignment .