Pinpoint Test

1. Open the door using both the exterior door handle.

Does the door open normally from the exterior door handle? 

• Yes: GO to 2  .
• No: REFER to Diagnostic Routine O: Hard To Open or Close a Door From Either Door Handle .

1. Remove the door trim panel. REFER to DOOR TRIM PANEL - FRONT , or DOOR TRIM PANEL - REAR .
2. Operate the interior door handle while observing the cable/linkage.

Are any of the interior door handle components or cable/linkages binding or broken? 

• Yes: REPAIR as necessary.
• No: INSTALL a new door latch. REFER to Front Door Latch  or Rear Door Latch .