Pinpoint Test

1. Open the door using both the interior and exterior door handles.

Does the door open normally from one of the door handles? 

• Yes: If the door is difficult/does not open from the exterior door handle, REFER to Diagnostic Routine Q: A Door Is Difficult Or Does Not Open From The Exterior Door Handle .

  If the door is difficult/does not open from the interior door handle, REFER to Diagnostic Routine R: A Door Is Difficult Or Does Not Open From The Interior Door Handle .

• No: GO to 2  .

1. Open the door.
2. Using a screwdriver, fully close the latch (2 clicks).
3. Verify that the latch releases easily while pulling on the interior/exterior door handle.

Does the latch release easily? 

• Yes: GO to  4.
• No: GO to 3  .

1. Lubricate the door latch. REFER to Latch Lubrication .
2. Using a screwdriver, fully close the latch (2 clicks).
3. Verify that the latch releases easily while pulling on the interior/exterior door handle.

Does the latch release easily? 

• Yes: The concern was caused by an insufficiently lubricated door latch.
• No: INSTALL a new door latch. REFER to Front Door Latch , or REFER to Rear Door Latch .

1. Check the adjustment of the striker. REFER to DOOR ALIGNMENT - FRONT , or REFER to DOOR ALIGNMENT - REAR .

Is the striker adjusted correctly? 

• Yes: GO to 5  .
• No: ADJUST the striker as necessary.

1. Check the alignment of the door. REFER to DOOR ALIGNMENT - FRONT , or REFER to DOOR ALIGNMENT - REAR .

Is the door aligned correctly? 

• Yes: LUBRICATE the door hinges.
• No: ADJUST the door as necessary.