Symptom Chart: Steering Column Switches

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to DIAGNOSTIC METHODS for information regarding Ford-specific diagnostic practices.

SYMPTOM CHART

Condition	Possible Sources	Actions
No communication with the BCM	Wiring, terminals or connectors BCM	REFER to DIAGNOSTIC ROUTINE I : The Body Control Module (BCM) Does Not Respond To The Scan Tool.
No communication with the RFA module	Wiring, terminals or connectors RFA module	REFER to DIAGNOSTIC ROUTINE Z : The Remote Function Actuator (RFA) Module Does Not Respond To The Scan Tool.
No power in all ignition switch positions - vehicles with an ignition switch	Fuse Wiring, terminals or connectors Ignition switch	REFER to Diagnostic Routine A: No Power in All Ignition Switch Positions - Vehicles with an Ignition Switch .
No power in ACC - vehicles with an ignition switch	Fuse Wiring, terminals or connectors RUN/ACC relay BCM	REFER to Diagnostic Routine B: No Power in ACC - Vehicles with an Ignition Switch .
No power in ACC - vehicles with a push button start system	Fuse Wiring, terminals or connectors RUN/ACC relay BCM	REFER to Diagnostic Routine F: No Power in ACC - Vehicles with a Start-Stop Switch .
No power in RUN - vehicles with an ignition switch	Fuse Wiring, terminals or connectors RUN/START relay Ignition switch BCM	REFER to Diagnostic Routine C: No Power in RUN - Vehicles with an Ignition Switch .
No power in RUN - vehicles with a push button start system	Battery Fuse(s) Wiring, terminals or connectors RUN/START relay Start/stop switch RKE system PATS BCM RFA module	REFER to Diagnostic Routine E : No Power in RUN-No Power in START - Vehicles with a Start-Stop Switch.
No power in START - vehicles with an ignition switch	Wiring, terminals or connectors Ignition switch	REFER to Diagnostic Routine D: No Power in START - Vehicles with an Ignition Switch .
No power in START - vehicles with a push button start system	Battery Fuse(s) Wiring, terminals or connectors RUN/START relay Start/stop switch BPP switch Starting system RKE system PATS BCM RFA module	REFER to Diagnostic Routine E : No Power in RUN-No Power in START - Vehicles with a Start-Stop Switch.
NO KEY DETECTED is displayed in the message center	Wiring, terminals or connectors IA key RFA module antennas RFA module	REFER to SYMPTOM CHART(S) : Passive Anti-Theft System (PATS).
STARTING SYSTEM FAULT is displayed in the message center	Wiring, terminals or connectors PATS RFA module	REFER to SYMPTOM CHART(S) : Passive Anti-Theft System (PATS).
The ignition key cannot be returned to the OFF position	Wiring, terminals or connectors Ignition lock cylinder Key removal inhibit solenoid (part of the ignition switch) Park range switch (part of the selector lever)	REFER to Diagnostic Routine G: The Ignition Key Cannot Be Returned to the OFF Position .
The ignition key can be turned to the OFF position when the selector lever is not in PARK	Wiring, terminals or connectors Key release interlock actuator (part of the ignition switch) Park range switch (part of the selector lever)	REFER to Diagnostic Routine H: The Ignition Key Can Be Turned to the OFF Position When the Selector Lever is Not in PARK .
The ignition key is hard to turn	Ignition lock cylinder Ignition key Ignition switch	REFER to Ignition Switch-Mechanical .
The multifunction switch does not operate correctly	Multifunction switch	REFER to DTC AND SYMPTOM CHART(S) .
The wiper/washer switch does not operate correctly	Wiper/washer switch	REFER to SYMPTOM CHART: WIPER AND WASHER .
The start/stop switch mode indicator is always/never illuminated	Wiring, terminals or connectors Start/stop switch BCM	REFER to Diagnostic Routine I: The Start-Stop Switch Mode Indicator is Always or Never Illuminated .