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Home >> Ford >> 2011 >> Flex SE >> Repair and Diagnosis >> Accessories & Equipment >> Gauges & Instrument Panels >> Instrumentation System, Message Center & Warning Chimes >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Pinpoint Tests >> Pinpoint Test AC: The WASHER FLUID LEVEL LOW Message Is Inoperative/Always On >> Pinpoint Test Ac: The Washer Fluid Level Low Message Is Inoperative/Always On

Pinpoint Test Ac: The Washer Fluid Level Low Message Is Inoperative/Always On

NOTE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.
NOTE: Verify that the washer fluid reservoir is full or empty depending on the customer concern to correctly verify the concern before proceeding with the diagnostics.
NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to BATTERY, BATTERY MOUNTING SYSTEM & BATTERY CABLES .
  1. AC1 CHECK FOR THE DOOR AJAR MESSAGE 
    • Ignition OFF.
    • Close all doors, liftgate, and hood.
    • Ignition ON.
    • Open the LH front door while monitoring the message center display.
    • Does the message center display DRIVER DOOR AJAR? 
    • Yes:  If the WASHER FLUID LEVEL LOW message is always on, go to AC2  .

      If the WASHER FLUID LEVEL LOW message is inoperative, go to  AC4.

    • No:  Go to PINPOINT TEST AA .
  2. AC2 CHECK THE WASHER FLUID LEVEL SWITCH 
    • Ignition OFF.
    • Disconnect: Washer Fluid Level Switch C138.
    • Ignition ON.
    • Monitor the message center.
    • Does the WASHER FLUID LEVEL LOW continue to display? 
    • Yes:  Go to AC3  .
    • No:  INSTALL a new washer fluid level switch. TEST the system for normal operation.
  3. AC3 CHECK THE WASHER FLUID LEVEL SIGNAL CIRCUIT FOR A SHORT TO GROUND 
    • Ignition OFF.
    • Disconnect: IC  C220.
    • Measure the resistance between the IC  C220-17, circuit CMC20 (VT), harness side and ground.
      Fig 1: Measuring Resistance Between IC C220-17, Circuit CMC20 (VT), Harness Side And Ground
      G07465674Courtesy of FORD MOTOR CO.
    • Is the resistance greater than 10,000 ohms? 
    • Yes:  Go to  AC7.
    • No:  REPAIR circuit CMC20 (VT) for a short to ground. TEST the system for normal operation.
  4. AC4 CHECK THE WASHER FLUID LEVEL GROUND CIRCUIT FOR AN OPEN 
    • Ignition OFF.
    • Disconnect: Negative Battery Cable.
    • Disconnect: Washer Fluid Level Switch C138.
    • Measure the resistance between the washer fluid level switch C138-2, circuit GD123 (BK/GY), harness side and ground.
      Fig 2: Measuring Resistance Between Washer Fluid Level Switch C138-2, Circuit GD123 (BK/GY), Harness Side And Ground
      G07465675Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
    • Yes:  Go to AC5  .
    • No:  REPAIR circuit GD123 (BK/GY) for an open. TEST the system for normal operation.
  5. AC5 CHECK THE WASHER FLUID LEVEL SWITCH 
    • Connect: Negative Battery Cable.
    • Connect a fused jumper wire between the washer fluid level switch C138-1, circuit CMC20 (VT), harness side and ground.
      Fig 3: Connecting Fused Jumper Wire Between Washer Fluid Level Switch C138-1, Circuit CMC20 (VT), Harness Side And Ground
      G07465676Courtesy of FORD MOTOR CO.
    • Ignition ON.
    • Monitor the message center.
    • Does the message center display WASHER FLUID LEVEL LOW? 
    • Yes:  REMOVE the jumper wire. INSTALL a new washer fluid level switch. TEST the system for normal operation.
    • No:  REMOVE the jumper wire. Go to AC6  .
  6. AC6 CHECK THE WASHER FLUID LEVEL INPUT CIRCUIT FOR AN OPEN 
    • Ignition OFF.
    • Disconnect: IC  C220.
    • Measure the resistance between the IC  C220-17, circuit CMC20 (VT), harness side and the washer fluid level switch C138-1, circuit CMC20 (VT), harness side.
      Fig 4: Measuring Resistance Between IC C220-17 And Washer Fluid Level Switch C138-1
      G07465677Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
    • Yes:  Go to AC7  .
    • No:  REPAIR circuit CMC20 (VT) for an open. TEST the system for normal operation.
  7. AC7 CHECK FOR CORRECT IC OPERATION 
    • Disconnect the IC  connector.
    • Check for:
      • corrosion
      • damaged pins
      • pushed-out pins
    • Connect the IC  connector and make sure it seats correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present? 
    • Yes:  INSTALL a new IC  . Refer to INSTRUMENT CLUSTER (IC)  in this information. TEST the system for normal operation.
    • No:  The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.