Symptom Chart: Seating - Memory

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to DIAGNOSTIC METHODS for information regarding Ford-specific diagnostic practices.

SYMPTOM CHART

Condition	Possible Sources	Actions
No communication with the Driver Seat Module (DSM)	Fuse Wiring, terminals or connectors Driver Seat Module (DSM)	REFER to DIAGNOSTIC ROUTINE O .
The memory seat is inoperative, does not operate correctly - does not operate horizontally, vertically or recline	Fuse Wiring, terminals or connectors Seat control switch Seat track Power seat motor Driver Seat Module (DSM)	REFER to DIAGNOSTIC ROUTINE I .
The memory seat does not operate correctly - does not operate using the memory set switch	Wiring, terminals or connectors Memory set switch Missing status information - Medium Speed Controller Area Network (MS-CAN) ignition status gear selector position Seat track Power seat motor Driver Seat Module (DSM)	REFER to DIAGNOSTIC ROUTINE J .
The memory seat does not operate correctly - the seat moves in one-second intervals	Wiring, terminals or connectors Driver Seat Module (DSM)	CARRY OUT the Driver Seat Module (DSM) self-test and retrieve any Diagnostic Trouble Codes (DTCs). REFER to DTC CHART: DRIVER SEAT MODULE (DSM) .
The memory seat does not operate correctly - the seat does not move to the correct memory position	Wiring, terminals or connectors Memory set switch Driver Seat Module (DSM) Seat track	CARRY OUT the Driver Seat Module (DSM) self-test and retrieve any Diagnostic Trouble Codes (DTCs). REFER to DTC CHART: DRIVER SEAT MODULE (DSM) .
The memory seat does not operate correctly - does not operate using the Remote Keyless Entry (RKE) feature	Intelligent Access (IA) key is not correctly associated to a memory position Wiring, terminals or connectors Driver Seat Module (DSM) Body Control Module (BCM)	VERIFY the Remote Keyless Entry (RKE) feature is operating correctly and is associated to a memory position. REFER to the Owner's Literature , REFER to REMOTE MEMORY ACTIVATION (with Intelligent Access (IA)). CARRY OUT the Driver Seat Module (DSM) self-test and REFER to DTC CHART: DRIVER SEAT MODULE (DSM) .
Easy entry/easy exit is inoperative, does not operate correctly	Easy entry/exit feature is not enabled Wiring, terminals or connectors Missing status information - Medium Speed Controller Area Network (MS-CAN) ignition status gear selector position Key-in-ignition switch Driver Seat Module (DSM)	REFER to DIAGNOSTIC ROUTINE K .