Symptom Chart: Handles, Locks, Latches and Entry Systems - Electrical

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to DIAGNOSTIC METHODS for information regarding Ford-specific diagnostic practices.

SYMPTOM CHART - HANDLES, LOCKS, LATCHES AND ENTRY SYSTEMS (ELECTRICAL)

Condition	Possible Sources	Actions
All door locks are inoperative	Fuse Wiring, terminals or connectors Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE A .
A single/more than one door lock is inoperative	Wiring, terminals or connectors Door lock actuator Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE B .
The door locks operate only one way	Wiring, terminals or connectors Door lock control switch Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE C .
All door locks are inoperative from one switch	Wiring, terminals or connectors Door lock control switch	REFER to DIAGNOSTIC ROUTINE D .
The liftgate latch release is inoperative/does not operate correctly	Wiring, terminals or connectors Liftgate release switch Liftgate latch Liftgate/Trunk Module (LTM) Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE F .
The doors do not lock/unlock using the keyless entry keypad	Wiring, terminals or connectors Keyless entry keypad Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE G .
The keyless entry keypad illumination is inoperative/does not operate correctly	Wiring, terminals or connectors Keyless entry keypad Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE H .
The Remote Keyless Entry (RKE) transmitter is inoperative	Integrated Keyhead Transmitter (IKT) Integrated Keyhead Transmitter (IKT) battery Integrated Keyhead Transmitter (IKT) button pressed a substantial amount of times while outside the range of the vehicle Integrated Keyhead Transmitter (IKT) programming Tire Pressure Monitor (TPM) module Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE I .
An individual button/feature is inoperative from the Remote Keyless Entry (RKE) transmitter	Door locks Horn system Factory remote start system (if equipped) Power liftgate release Turn signal system Integrated Keyhead Transmitter (IKT)	REFER to DIAGNOSTIC ROUTINE J .
The Remote Keyless Entry (RKE) transmitter has poor range performance	Integrated Keyhead Transmitter (IKT) Integrated Keyhead Transmitter (IKT) battery Aftermarket systems High power devices TV/radio transmission towers Tire Pressure Monitor (TPM) module	REFER to DIAGNOSTIC ROUTINE K .
The smart unlock does not operate correctly	Key-in-ignition switch Door ajar switch input	REFER to DIAGNOSTIC ROUTINE L .
The autolock does not operate correctly	Programming Vehicle speed signal message Door ajar switch input	REFER to DIAGNOSTIC ROUTINE M .
The auto-unlock does not operate correctly	Door ajar switch input Vehicle speed signal message	REFER to DIAGNOSTIC ROUTINE N .
The 2-step door unlocking does not operate correctly	2-step door unlocking is disabled	PROGRAM the 2-step door unlocking. REFER to STEPPED UNLOCK PROGRAMMING .