Symptom Chart: Steering Column Switches

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to DIAGNOSTIC METHODS for information regarding Ford-specific diagnostic practices.

SYMPTOM CHART - STEERING COLUMN SWITCHES

Condition	Possible Sources	Actions
No communication with the Body Control Module (BCM)	Wiring, terminals or connectors Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE I .
No communication with the Remote Function Actuator (RFA) module	Wiring, terminals or connectors Remote Function Actuator (RFA) module	REFER to DIAGNOSTIC ROUTINE Z .
No power in all ignition switch positions - vehicles with an ignition switch	Fuse Wiring, terminals or connectors Ignition switch	REFER to DIAGNOSTIC ROUTINE A .
No power in ACC - vehicles with an ignition switch	Fuse Wiring, terminals or connectors RUN/ACC relay Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE B .
No power in ACC - vehicles with a push button start system	Fuse Wiring, terminals or connectors RUN/ACC relay Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE F .
No power in RUN - vehicles with an ignition switch	Fuse Wiring, terminals or connectors RUN/START relay Ignition switch Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE C .
No power in RUN - vehicles with a push button start system	Battery Fuse(s) Wiring, terminals or connectors RUN/START relay Start/stop switch Remote Keyless Entry (RKE) system Passive Anti-Theft System (PATS) Body Control Module (BCM) Remote Function Actuator (RFA) module	REFER to DIAGNOSTIC ROUTINE E .
No power in START - vehicles with an ignition switch	Wiring, terminals or connectors Ignition switch	REFER to DIAGNOSTIC ROUTINE D .
No power in START - vehicles with a push button start system	Battery Fuse(s) Wiring, terminals or connectors RUN/START relay Start/stop switch Brake Pedal Position (BPP) switch Starting system Remote Keyless Entry (RKE) system Passive Anti-Theft System (PATS) Body Control Module (BCM) Remote Function Actuator (RFA) module	REFER to DIAGNOSTIC ROUTINE E .
NO KEY DETECTED is displayed in the message center	Wiring, terminals or connectors Intelligent Access (IA) key Remote Function Actuator (RFA) module antennas Remote Function Actuator (RFA) module	REFER to SYMPTOM CHART: PASSIVE ANTI-THEFT SYSTEM (PATS) .
STARTING SYSTEM FAULT is displayed in the message center	Wiring, terminals or connectors Passive Anti-Theft System (PATS) Remote Function Actuator (RFA) module	REFER to SYMPTOM CHART: PASSIVE ANTI-THEFT SYSTEM (PATS) .
The ignition key cannot be returned to the OFF position	Wiring, terminals or connectors Ignition lock cylinder Key removal inhibit solenoid (part of the ignition switch) Park range switch (part of the selector lever)	REFER to DIAGNOSTIC ROUTINE G .
The ignition key can be turned to the OFF position when the selector lever is not in PARK	Wiring, terminals or connectors Key release interlock actuator (part of the ignition switch) Park range switch (part of the selector lever)	REFER to DIAGNOSTIC ROUTINE H .
The ignition key is hard to turn	Ignition lock cylinder Ignition key Ignition switch	REFER to IGNITION SWITCH-MECHANICAL .
The multifunction switch does not operate correctly	Multifunction switch	REFER to SYMPTOM CHART(S) .
The wiper/washer switch does not operate correctly	Wiper/washer switch	REFER to SYMPTOM CHART: WIPER AND WASHER .
The start/stop switch mode indicator is always/never illuminated	Wiring, terminals or connectors Start/stop switch Body Control Module (BCM)	REFER to DIAGNOSTIC ROUTINE I .