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Home >> Ford >> 2011 >> Escape Base, 2.5 7, AWD, Standard >> Repair and Diagnosis >> Electrical >> Gauges >> Instrumentation System, Message Center & Warning Chimes >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Symptom Chart >> Symptom Chart - Information And Message Center

Symptom Chart - Information And Message Center

SYMPTOM CHART - INFORMATION AND MESSAGE CENTER

Condition Possible Sources Action
  • The message center is not operating correctly
  • Wiring, terminals or connectors
  • Message center switch
  • IC 
  • The message center display is blank
  • IC 
  • The STOP SAFELY NOW warning is inoperative/always on (hybrid)
  • PCM concern
  • TCM  concern
  • BCM-HVTB  concern
  • IC 
  • The HIGH ENGINE TEMPERATURE or HIGH MOTOR TEMPERATURE warning is inoperative/always on (hybrid)
  • PCM concern
  • IC 
  • CHECK the operation of the overtemperature warning indicator.
    • If the over-temperature warning indicator does not operate correctly, GO to PINPOINT TEST AE .
    • If the over-temperature warning indicator operates correctly, INSTALL a new IC  . REFER to INSTRUMENT CLUSTER (IC)  in this service information. TEST the system for normal operation.
  • The SERVICE BRAKE SYSTEM, PARK BRAKE ON or LOW BRAKE FLUID warning is inoperative/always on
  • ABS module (hybrid)
  • SJB 
  • IC 
  • CHECK the operation of the brake warning indicator.
    • If the brake warning indicator does not operate correctly, GO to PINPOINT TEST K  (never on) or GO to PINPOINT TEST L  (always on).
    • If the brake warning indicator operates correctly, INSTALL a new IC  . REFER to INSTRUMENT CLUSTER (IC)  in this service information. TEST the system for normal operation.
  • The REGEN BRAKES DISABLED warning is inoperative (hybrid)
  • PCM concern
  • IC 
  • The TIRE PRESSURE SENSOR FAULT, LOW TIRE PRESSURE or TIRE PRESSURE MONITOR FAULT warning is inoperative
  • SJB 
  • IC 
  • OBSERVE the operation of the TPMS  warning indicator.
    • If the TPMS  pressure warning indicator does not operate correctly, GO to PINPOINT TEST AE .
    • If the TPMS  warning indicator operates correctly, INSTALL a new IC  . REFER to INSTRUMENT CLUSTER (IC)  in this service information. TEST the system for normal operation.
  • A door ajar warning is inoperative
  • Door ajar warning indication system
  • IPC 
  • OBSERVE the operation of the door ajar warning indicator.
    • If the door ajar warning indicator does not operate correctly, GO to PINPOINT TEST N .
    • If the door ajar warning indicator operates correctly, INSTALL a new IC  , Instrument Cluster (IC)  .
  • The TRAINING COMPLETE, TRAIN LF TIRE, TRAIN RF TIRE, TRAIN LR TIRE, TRAIN RR TIRE, TRAIN SPARE TIRE or TIRES NOT TRAINED message is inoperative
  • SJB 
  • IC 
  • OBSERVE the operation of the TPMS  warning indicator.
    • If the TPMS  pressure warning indicator does not operate correctly, GO to PINPOINT TEST AE .
    • If the TPMS  warning indicator operates correctly, INSTALL a new IC  . REFER to INSTRUMENT CLUSTER (IC)  in this service information. TEST the system for normal operation.
  • The OIL CHANGE REQUIRED or XXX% OIL LIFE/CHANGE OIL SOON warning is inoperative
  • IC 
  • Using the system check in the message center, VERIFY that the oil life is between 0 and 10% for the XXX% OIL LIFE/OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message.
    • If the oil life is between 0% and 10%, INSTALL a new IC  . REFER to INSTRUMENT CLUSTER (IC)  in this service information. TEST the system for normal operation.
    • If the oil life is not between 0% and 10%, the message center is operating correctly. INFORM the customer how the message center functions and how the oil life messages are set.
  • The DTE  /average fuel economy display is inoperative
  • IC 
  • CHECK the operation of the fuel gauge and the odometer.
    • If the odometer or the fuel gauge do not operate correctly, GO to PINPOINT TEST B  (fuel gauge), GO to PINPOINT TEST G  (odometer).
    • If the fuel gauge and the odometer operates correctly, INSTALL a new IC  . REFER to INSTRUMENT CLUSTER (IC)  in this service information. TEST the system for normal operation.
The XXX MILES (KM) TO EMPTY FUEL LEVEL LOW message is never/always on
  • IC 
  • VERIFY that the odometer and fuel gauge are operating correctly and the DTE  display is 120 km (75 miles) (with a MyKey™) or 80 km (50 miles) (with an administrator key) to empty or less.
    • If the odometer or fuel gauge do not operate correctly, GO to PINPOINT TEST G  (odometer), GO to PINPOINT TEST B  (fuel gauge) or GO to PINPOINT TEST F  (speedometer).
    • If the DTE  display is above 120 km (75 miles) (with a MyKey™) or 80 km (50 miles) (with an administrator key) to empty, the system is operating correctly. The low fuel warning is turned on when the DTE  display is 120 km (75 miles) (with a MyKey™) or 80 km (50 miles) (with an administrator key) to empty or less.
  • The CHECK FUEL FILL INLET message is never/always on
  • Evaporative emissions concern
  • PCM
  • IC 
  • The TRAILER SWAY REDUCE SPEED message is inoperative/always on
  • ABS module
  • IC 
  • GO to PINPOINT TEST AB  to diagnose the stability/traction control indicator (sliding car icon).
  • An active park assist message is inoperative
  • Active park assist concern
  • Message center concern
  • A MyKey™ message is inoperative
  • MyKey™ system concern
    NOTE: MyKey™ may not be compatible with non-Ford approved remote start systems.
  • VERIFY a MyKey™ is used. OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message displays correctly.
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