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Home >> Ford >> 2011 >> Edge SEL, FWD >> Repair and Diagnosis >> Body & Frame >> Door Locks >> Handles, Locks, Latches And Entry Systems >> Diagnosis And Testing >> Handles, Locks, Latches and Entry Systems - With Intelligent Access (IA) >> Symptom Chart >> Symptom Chart - Electrical

Symptom Chart - Electrical

SYMPTOM CHART

Condition Possible Sources Action
  • All door locks are inoperative
  • Fuse
  • Wiring, terminals or connectors
  • Body Control Module (BCM)
  • Remote Function Actuator (RFA) module
  • A single/more than one door lock is inoperative
  • Wiring, terminals or connectors
  • Door lock actuator
  • RFA  module
  • The door lock switches operate only one way
  • Wiring, terminals or connectors
  • Door lock control switch
  • BCM 
  • All door locks are inoperative from one switch
  • Wiring, terminals or connectors
  • Door lock control switch
  • MS-CAN 
  • The doors do not lock/unlock using the keyless entry keypad
  • Wiring, terminals or connectors
  • Keyless entry keypad
  • RFA  module
  • The keyless entry keypad illumination is inoperative/does not operate correctly
  • Wiring, terminals or connectors
  • Keyless entry keypad
  • RFA  module
  • The Intelligent Access (IA) feature is inoperative from a front door
  • Wiring, terminals or connectors
  • External antenna (part of the exterior front door handle)
  • Lock/unlock sensors (part of the exterior front door handle)
  • Intelligent Access (IA) key
  • Tire Pressure Monitor (TPM) module
  • RFA  module
  • The liftgate Intelligent Access (IA) is inoperative
  • Wiring, terminals or connectors
  • IA  liftgate release switch
  • Liftgate IA  antenna
  • IA  key
  • TPM  module
  • RFA  module
  • The Remote Keyless Entry (RKE) transmitter is inoperative
  • IA  key
  • IA  key battery
  • IA  key button pressed a substantial amount of times while outside the range of the vehicle
  • TPM  module
  • RFA  module
  • An individual button/feature is inoperative from the Remote Keyless Entry (RKE) transmitter
  • Door locks
  • Horn system
  • Factory remote start system (if equipped)
  • Power liftgate system
  • Turn signal system
  • IA  key
  • The Remote Keyless Entry (RKE) transmitter has poor range performance
  • IA  key
  • IA  battery
  • Aftermarket systems
  • High power devices
  • TV/radio transmission towers
  • TPM  module
  • The smart unlock does not operate correctly
  • Door ajar switch input
  • IA  key
  • Passive start antennas
  • The autolock does not operate correctly
  • Door ajar switch input
  • Vehicle speed signal
  • Programming
  • The auto-unlock does not operate correctly
  • Door ajar switch input
  • Vehicle speed signal message
  • Programming
  • The memory seat does not operate correctly using the Remote Keyless Entry (RKE) transmitter
  • The remote memory feature is not activated
  • ACTIVATE the remote memory. REFER to REMOTE MEMORY ACTIVATION . TEST the system for normal operation. If the remote memory is still inoperative, REFER to SEATING to diagnose the memory seat.
  • The 2-step door unlocking does not operate correctly
  • 2-step door unlocking is disabled