Preliminary Inspection

WARNING: This page is about a different car, the 2009 Mercury Grand Marquis and 2009 Ford Crown Victoria. However, it is still accessible from the selected car via links, so may be relevant.

WARNING: If equipped with fire suppression system, refer to FIRE SUPPRESSION SYSTEM article for Important Safety Warnings. Failure to follow this instruction may result in serious personal injury.

Know and understand the customer concern.
Verify the concern by operating the vehicle.
Check the transmission fluid levels and condition.
Check for non-factory add-on items.
Check shift linkages for correct adjustment.
Check TSBs regarding the concern.