Inspection and Verification

WARNING: This page is about a different car, the 2011 Mercury Milan, 2011 Lincoln MKZ, and 2011 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.

Verify the customer concern by operating the system.
Visually inspect for obvious signs of mechanical or electrical damage.
If an obvious cause for an observed or reported concern is found, correct the cause before proceeding to the next step.
If the concern is not visually evident, verify the symptom. GO to SYMPTOM TABLE - EXTERNAL CONTROLS or GO to SYMPTOM TABLE - NVH .

VISUAL INSPECTION

Mechanical	Electrical
Transmission selector lever cable Manual control lever Selector lever or selector lever knob	Smart Junction Box (SJB) fuse 5 (10A) Battery Junction Box (BJB) fuse 47 (10A) Connections Wiring harness Brake Pedal Position (BPP) switch Brake Shift Interlock Actuator (BSIA) SelectShift™ switch Transmission Control Switch (TCS) (vehicles equipped with a 2.5L engine)

DIAGNOSTIC TROUBLE CODE TABLE

DTC	Component	Description	Condition	Symptom	Action
B2572	Brake Shift Interlock	Brake Shift Interlock Output Circuit Failure	The associated circuitry connected to the Smart Junction Box (SJB) or fuse, or the SJB itself may have an issue causing a brake shift interlock concern.	Brake shift interlock is inoperative or does not operate correctly.	GO to PINPOINT TEST A .
P0815	SelectShift™ Switch	SelectShift™ Switch Output Circuit Failure	The associated circuitry connected to the SelectShift™ switch or fuse, or the SelectShift™ switch itself may have an issue causing a fault.	SelectShift™ operation is inoperative or does not operate correctly.	GO to PINPOINT TEST C .
P0816	SelectShift™ Switch	SelectShift™ Switch Output Circuit Failure	The associated circuitry connected to the SelectShift™ switch or fuse, or the SelectShift™ switch itself may have an issue causing a fault.	SelectShift™ operation is inoperative or does not operate correctly.	GO to PINPOINT TEST C .
P0819	SelectShift™ Switch	Up And Down Shift Switch To Transmission Range (TR) Correlation	The associated circuitry connected to the SelectShift™ switch or fuse, or the SelectShift™ switch itself may have an issue causing a fault.	SelectShift™ operation is inoperative or does not operate correctly.	GO to PINPOINT TEST D .