Inspection and Verification
WARNING: This page is about a different car, the 2011 Mercury Milan and 2011 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Inspect for obvious signs of mechanical damage.VISUAL INSPECTION TABLE
Mechanical - Power Transfer Unit (PTU)
- Halfshafts and CV joints
- Driveshaft and U-joints
- Wheel/tire size and brand
- Matching tire size and brand
- Tire pressure
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, verify the symptom and GO to SYMPTOM TABLE - POWER TRANSFER UNIT (PTU) .