Symptom Chart

WARNING: This page is about a different car, the 2010 Lincoln MKX and 2010 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
All power windows are inoperative - MKX	Fuse Circuit breaker Accessory delay relay Circuitry LH front window control switch Smart Junction Box (SJB)	GO to PINPOINT TEST A .
All power windows are inoperative - Edge	Circuit breaker Circuitry Accessory delay relay LH front window control switch SJB	GO to PINPOINT TEST B .
A single power window is inoperative - LH front, MKX	Fuse Circuitry LH front window control switch LH front window motor SJB	GO to PINPOINT TEST C .
A single power window is inoperative - LH front, Edge	Circuitry LH front window control switch LH front window motor SJB	GO to PINPOINT TEST D .
A single power window is inoperative - RH front, MKX	Fuse Circuitry LH or RH front window control switch RH front window motor	GO to PINPOINT TEST E .
A single power window is inoperative - LH or RH rear, MKX	Fuse Circuit breaker Circuitry LH front window control switch LH or RH rear window control switch LH or RH rear window motor	GO to PINPOINT TEST F .
A single power window is inoperative - RH front, LH or RH rear, Edge	Circuitry LH or RH front window control switch LH or RH rear window control switch RH front, LH or RH rear power window motor	GO to PINPOINT TEST G .
The one-touch up/down feature is inoperative	Circuitry LH or RH front power window motor LH or RH front window control switch LH or RH front motor not initialized Battery power was lost while LH or RH front window was operating	GO to PINPOINT TEST H .
The global open function is inoperative/does not operate correctly - MKX	Fuse Door window motors not initialized Remote Keyless Entry (RKE) transmitters Circuitry SJB	GO to PINPOINT TEST I .
The defrost system is inoperative	Fuse(s) Circuitry Rear window defrost grid HVAC module SJB Battery Junction Box (BJB)	GO to PINPOINT TEST J .
The defrost system will not shut off automatically	Circuitry SJB HVAC module	GO to PINPOINT TEST K .
The delayed accessory is inoperative	Accessory delay relay SJB	GO to PINPOINT TEST L .
The delayed accessory does not turn off	Circuitry Accessory delay relay SJB	GO to PINPOINT TEST M .