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Inspection and Verification

WARNING: This page is about a different car, the 2010 Lincoln MKX and 2010 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Large metallic objects, a second Passive Anti-Theft System (PATS) key on the same key ring as the PATS  key, or electronic devices on the key ring that can be used to purchase gasoline or similar items
    • Ignition lock cylinder
    • PATS  key
    • Use of a non- PATS  key or incorrect PATS  key
    • Remote start system installed
    • Smart Junction Box (SJB) fuse 36 (5A)
    • Wiring, terminals or connectors
    • Instrument Cluster (IC)
    • PCM
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
    4. NOTE: Make sure to use the latest scan tool software release.
  4. If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
    5. NOTE: The Vehicle Communication Module (VCM) LED prove-out confirms power and ground from the DLC  are provided to the VCM  .
  5. If the scan tool does not communicate with the VCM  :
    • Check the VCM  connection to the vehicle.
    • Check the scan tool connection to the VCM  .
    • Refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
  6. If the scan tool does not communicate with the vehicle:
    • Verify the ignition key is in the ON position.
    • Verify the scan tool operation with a known good vehicle.
    • Refer to MODULE COMMUNICATIONS NETWORK to diagnose no response from the PCM.
  7. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
    • If the network test passes, retrieve and record the continuous memory DTCs.
  8. Clear the continuous DTCs and carry out the self-test diagnostics for the IC  and PCM.
  9. If the DTCs retrieved are related to the concern, go to DTC CHARTS . For all other DTCs, refer to the Diagnostic Trouble Code (DTC) Chart in MULTIFUNCTION ELECTRONIC MODULES .
  10. If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .
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