Pinpoint Test G: DTC U0100 - Lost Communication With ECM/Pcm, DTC U2511 - Can - Data Mis-Match (Receive Data Does Not Match Expected)
WARNING: This page is about a different car, the 2009 Mercury Sable, 2009 Ford Taurus X, and 2009 Ford Taurus. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
When a new IC is installed, the PATS keys must be programmed into the new IC.
NOTE:
When a new IC is installed, the parameters must be reset in the IC and the PCM.
- G1 CHECK THE BATTERY STATE OF CHARGE (SOC)
- Key in OFF position.
- Check the battery state of charge (SOC) with the battery condition test. Refer to BATTERY, MOUNTING AND CABLES article.
- Does the battery pass the battery condition test?
- YES : Go to G2.
- NO : REFER to CHARGING SYSTEM - GENERAL INFORMATION article to diagnose the low battery voltage condition.
- G2 CHECK FOR MODULE COMMUNICATION ON THE HS-CAN
- Connect the diagnostic tool.
- Key in ON position.
- Carry out the network test using the scan tool.
- Is the scan tool unable to communicate with any of the modules on the HS-CAN?
- YES : REFER to MODULE COMMUNICATIONS NETWORK article to diagnose the module that is not communicating with the scan tool.
- NO : Go to G3.
- G3 INSPECT THE HS-CAN CIRCUITRY
- Key in OFF position.
- Inspect all of the HS-CAN network, including the pin crimps, connector fit, corroded/bent/pushed-out/damaged pins and splice integrity in the 8 (10, if equipped with an auxiliary protocol interface module [APIM]) splices and 8 connections (4 connectors) between the PCM and the IC. This includes:
- C175B (PCM)
- S114
- S115
- C211
- S371 (if equipped with APIM)
- S372 (if equipped with APIM)
- S300
- S302
- S301
- S303
- C212
- S208
- S209
- C220 (IC)
- Does the HS-CAN network pass the component inspection?
- YES : Go to G4.
- NO : REPAIR the HS-CAN circuitry as necessary. CLEAR the DTCs. CYCLE the ignition. REPEAT the self-test. TEST the system for normal operation.
- G4 CHECK FOR CORRECT PCM OPERATION NOTE: When a new PCM is installed, the PATS keys do not need to be programmed into the IC.NOTE: When a new PCM is installed, the parameters must be reset in the IC and the PCM.
- Disconnect all the PCM connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the PCM connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
- YES : INSTALL a new PCM. REFER to ELECTRONIC ENGINE CONTROLS article. RESET the parameters in both the IC and the PCM. REFER to Passive Anti-Theft System (PATS) Parameter Reset . CYCLE the ignition. REPEAT the self-test. TEST the system for normal operation. If the concern is still present, go to G5.
- NO : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. CYCLE the ignition. REPEAT the self-test. TEST the system for normal operation.
- G5 CHECK FOR CORRECT IC OPERATION NOTE: When a new IC is installed, the PATS keys must be programmed into the new IC.NOTE: When a new IC is installed, the parameters must be reset in the IC and the PCM.
- Disconnect all the IC connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the IC connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
- YES : INSTALL a new IC. REFER to INSTRUMENT CLUSTER (IC), MESSAGE CENTER, AND WARNING CHIMES article. RESET the parameters in both the IC and the PCM. REFER to Passive Anti-Theft System (PATS) Parameter Reset . PROGRAM the PATS keys into the new IC. REFER to Integrated Keyhead Transmitter (IKT) Key Programming Using Diagnostic Equipment . CYCLE the ignition. REPEAT the self-test. TEST the system for normal operation.
- NO : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. CYCLE the ignition. REPEAT the self-test. TEST the system for normal operation.