Symptom Chart

WARNING: This page is about a different car, the 2009 Mercury Grand Marquis and 2009 Ford Crown Victoria. However, it is still accessible from the selected car via links, so may be relevant.

Symptom Chart

Condition	Possible Sources	Action
The power seat is inoperative	Circuit breaker Circuitry Seat control switch Seat track motor	Go to Pinpoint Test A .
The power seat does not move horizontally/vertically - driver	Circuitry Seat control switch Seat track motor	Go to Pinpoint Test B .
The power seat does not move horizontally/vertically - passenger	Circuitry Seat control switch Seat track motor	Go to Pinpoint Test C .
The power seat does not recline - driver	Circuitry Seat control switch Power recliner assembly	Go to Pinpoint Test D .
The power seat does not recline - passenger	Circuitry Seat control switch Power recliner assembly	Go to Pinpoint Test E .
The power seat moves but is noisy	Obstruction or foreign material in seat track Seat track motor Seat track	Go to Pinpoint Test F .
The power seat moves but is loose	Fastening hardware Seat track	Go to Pinpoint Test G .
The power seat does not make full travel	Seat track obstructed Seat track	Go to Pinpoint Test H .
The power lumbar is inoperative - driver	Circuitry lumbar assembly Lumbar control switch	Go to Pinpoint Test I .
The power lumbar is inoperative - passenger	Circuitry Lumbar control switch Lumbar assembly	Go to Pinpoint Test J .
The heated seat is inoperative - driver	Circuitry Heated seat switch Cushion heater mat Backrest heater mat Heated seat module	Go to Pinpoint Test K .
The heated seat is inoperative - passenger	Circuitry Heated seat switch Cushion heater mat Backrest heater mat Heated seat module	Go to Pinpoint Test L .
The heated seat is inoperative - driver, does not operate in high	Circuitry Heated seat switch Heated seat module	Go to Pinpoint Test M .
The heated seat is inoperative - driver, does not operate in low	Circuitry Heated seat switch Heated seat module	Go to Pinpoint Test N .
The heated seat is inoperative - passenger, does not operate in high	Circuitry Heated seat switch Heated seat module	Go to Pinpoint Test O .
The heated seat is inoperative - passenger, does not operate in low	Circuitry Heated seat switch Heated seat module	Go to Pinpoint Test P .